Canvas Guides (English)Canvas GuidesCanvas Student GuideInboxHow do I send a message to a user in a group in the Inbox as a student?

How do I send a message to a user in a group in the Inbox as a student?

In the Inbox, you can send a message to one user or multiple users in a group.

If your recipient list contains more than 100 users, your message will automatically be sent as individual messages to each user. As the sender, you will also be included in the total recipient count.

Learn more about the Inbox.

Notes:

  • Currently you cannot message users in multiple groups.
  • Once a course has concluded, you cannot message groups in that course.

Open Inbox

Open Inbox

In Global Navigation, click the Inbox link.

Compose Message

Compose Message

Click the Compose icon.

Select Course

Select Course

Click the Course drop-down menu [1], then select the course name [2].

Add Users

Add Users

To add a user, you can search for the user in the To field [1] or use the Address Book [2].

Search for Users

Search for Users

To search for a user, type the user's name in the To field [1]. Canvas automatically populates matching names. Select the user's name [2].

To send a message to multiple users, type the names of additional users in the To field.

View Student Groups

View Student Groups

To view and add a user in a student group, click the Address Book button [1], then the Student Groups option [2]. Select the group name [3].

Add Group Member

Add Group Member

Group members' names display in alphabetical order by last name. Select the user's name which you would like to add to the message [1].

To send a message to multiple users, navigate back to the group member list by clicking the Address Book button [2].

Send Message

Send Message

In the Subject field [1], enter a subject line for your message.

If you are sending your message to multiple users, but you do not want each user to see who else was included in the message, click the Send an individual message to each recipient checkbox [2].  If your message includes over 100 recipients (including you as the sender), this checkbox is selected by default.

In the message field [3], type your message. All content is sent in plain text. URLs included in a message automatically become clickable links after the message is sent.

If you want to include an attachment or media file, click the Attachment or Media File buttons [4].

When you are finished, click the Send button [5].