How do I log in to the Service Cloud Admin Console?
If you are an admin with the correct permissions, you can log in to Service Cloud and view support tickets for your institution.
Note: If you see login errors:
- You may need to open cases.canvaslms.com in the same browser window where you are logged into Canvas.
- You may be logged into the wrong Canvas account. Check your URL and try again.
- You may be logged into Canvas as the wrong user. Log out of Canvas and log in as the correct user.
- You may not be setup as a Field Admin. Contact your Customer Success Manager.