Canvas GuidesArc Guide Arc AccountHow do I view user insights and analytics for media in an Arc account?

How do I view user insights and analytics for media in an Arc account?

If you are the owner of a video or audio file, you can view analytics and see how many users have viewed the video or audio file. Analytics can help you see if a user viewed the entire media file or skipped segments.

Locate Media

Locate Media

In your Arc account, locate the media you want to view. You can view a specific collection in the My Collection menu [1], or search for the media in the search field [2].

Open Media

Open Media

Hover over the media and click the Play image.

Open Insights

Open Insights

Click the Insights tab.

View Insights

View Insights

The Insights tab shows a graph of all users who have viewed the media at least once; one user viewing the media multiple times does not affect the graph.

The vertical axis shows the total number of viewers [1]. The horizontal axis shows the duration of the media [2], and includes horizontal bars showing how much time all users spent viewing the media [3].  

To view analytics for a specific user, click the name or profile picture of the user [4].

View User Analytics

View User Analytics

The horizontal bar shows the exact amount of time the user spent viewing the media [1]. A break in the graph means the media was skipped [2].

To switch back to analytics for all students, click the student's name or profile picture again.