Canvas Guides (en)Arc Guide Arc AccountHow do I view user insights and analytics for media in an Arc account?

How do I view user insights and analytics for media in an Arc account?

If you are the owner of a video or audio file, you can view analytics and see how many users have viewed the video or audio file. Analytics can help you see if a user viewed the entire media file or skipped segments.

Locate Media

Locate Media

In your Arc account, locate the media you want to view. You can view specific media in the My Uploads menu [1], or search for the media in the search field [2].

Open Media

Open Media

Hover over the media and click the Play image.

Open Insights

Open Insights

Click the Insights tab.

View Insights

View Insights

The Insights tab shows a graph of all users who have viewed the media at least once; one user viewing the media multiple times does not affect the graph.

The vertical axis shows the total number of viewers [1]. The horizontal axis shows the duration of the media [2], and includes horizontal bars showing how much time all users spent viewing the media [3].  

To view analytics for a specific user, click the name or profile picture of the user [4].

View User Analytics

View User Analytics

The horizontal bar shows the exact amount of time the user spent viewing the media [1]. A break in the graph means the media was skipped [2].

To switch back to analytics for all students, click the student's name or profile picture again.