Canvas Guides (en)Arc Guide Arc AccountHow do I add comments or replies to media in an Arc account?

How do I add comments or replies to media in an Arc account?

You can add comments directly to a video or audio file to create commentary or ask questions. You can edit or delete your comments if necessary.

You can also reply to a comment that has been posted in the timeline. Currently, replies only support one reply level. You cannot reply to another user's reply.

Note: Users with editing rights can delete any comment at any time.

Locate Media

Locate Media

In your Arc account, locate the media you want to view. You can view specific media in the My Uploads menu [1], or search for the media in the search field [2].

Open Media

Open Media

Hover over the media and click the Play image.

Play Media

Play Media

The timeline includes the total length of the video or audio file [1].

To play the video or audio file, click the Play button [2].

View Timeline

View Timeline

As the media plays, the bar acts as a timer for the media. Starting with 00:00, the numbers change to show the elapsed time in the media [1].

To pause the video or audio file at any time, click the Pause button [2].

Enable Comments

Enable Comments

To view any inline captions as you watch the media, click the Comments icon. When enabled, the dots in the timeline show any comments in the media [1], which can be viewed directly in the Comments tab [2]. Comments are arranged chronologically by time and are highlighted as they appear in the timeline.

Create Comment

Create Comment

To create a comment in the timeline, enter your comment in the comment field [1].

When you start typing in the Comment field, the video or audio file will pause automatically. The Comment button [2] displays the time that your comment will appear in the video or audio file.

Submit Comment

Submit Comment

When you are ready to submit a comment, click the Comment button.

Create Comment Reply

Create Comment Reply

If you just want to leave a reply to an existing comments, locate the comment and click the Reply link.

Save Reply

Save Reply

Enter your reply in the reply field [1]. Click the Save button [2].

Edit Comment

Edit Comment

To edit your comment, click the Edit icon.

Delete Comment

Delete Comment

To delete your comment, click the Delete icon [1], then click the confirm delete link [2].

Note: Deleting your comment retains your name and shows that the comment has been deleted. Deleted comments cannot be recovered.