Canvas GuidesCanvas Parent iOS Guide All UsersHow do I get help with the Canvas Parent app on my iOS device?

How do I get help with the Canvas Parent app on my iOS device?

You can reference the Canvas guides and get mobile help directly on your mobile device.

Open Settings

Open Settings

In the app, tap the Settings icon.

Open Help

Open Help

Tap the Help icon.

Open Help Guide

Open Help Guide

To search the Canvas Guides, tap the Help Guide button. The app will open your mobile browser and display the Canvas guides search page.

Share Some Love

Share Some Love

To leave a review of the Canvas Parent app, tap the Share Some Love button. The app will open the App Store where you can leave feedback.

Report a Problem

Report a Problem

If you encounter a problem in the Canvas app, tap the Report a Problem button.

Choose Impact Level

Choose Impact Level

In the Impact field, tap the Choose One link.

Select Impact

Tap the text phrase that best fits how the problem is affecting you.

Create Subject

Create Subject

The Canvas app automatically creates a message that includes your Canvas URL and the version of the Canvas app you are using.

In the Subject field, you can create a subject line.

Send Message

Send Message

Compose your message in the text field [1], then tap the Send link [2].

Request a Feature

Request a Feature

If you have a feature you'd like to see in the Canvas app, tap the Request a Feature button.

Choose Impact Level

Choose Impact Level

In the Impact field, tap the Choose One link.

Select Impact

Tap the Casual question or suggestion option.

Create Subject

Create Subject

The Canvas app automatically creates a message to the mobile team.

In the Subject field, you can create a subject line.

Send Message

Send Message

Compose your message in the text field [1], then tap the Send link [2].

Open Source Components

Open Source Components

To view a list of open source components, tap the Open Source Components button. The app will open a list of open source components used by the Canvas Parent app. This list is for informational purposes only.