Help Center

Chapters

Introduction 2
- Where do I download a copy of the Instructor Quickstart Guide?
- How does Canvas work as a supplement to face-to-face courses?
Analytics 5
- What are Analytics for my course?
- How do I view Analytics for a course?
- What will Analytics tell me about my course?
- How do I view Analytics for a student?
- What will Analytics tell me about my student?
Announcements 19
- What are Announcements?
- How do I use the Announcements Index Page?
- How are Announcements listed?
- How can I get Announcements on Facebook?
- How can I get Announcements on my phone?
- How can I get Announcements on Twitter?
- How can I get Announcements through my email?
- How do I make an Announcement?
- How do I edit an Announcement?
- How do I delete an Announcement?
- How do I add an external (RSS) feed to my Announcement?
- How do I view an Announcement feed?
- How do I subscribe to an Announcement Feed?
- How do I delay posting an Announcement until a specific date?
- How do I add content to my Announcement?
- How do I attach a file to an Announcement?
- How do I require students to post to an Announcement before they see replies?
- How do I close an Announcement for comments?
- How do I reply to an Announcement?
Assignments 29
- What are Varied Due Dates?
- What are Assignments?
- How do I view Assignments?
- What is the difference between a Canvas Assignment and a Canvas Activity?
- How do I create an Assignment shell on the Assignments page?
- How do I create varied due date Assignments?
- How do I add Assignment Groups?
- How do I add an Assignment to an Assignment Group?
- How do I weight the final grade based on Assignment Groups?
- What are the different Assignment types?
- How do I edit Assignment details?
- How do I add or edit points for an Assignment?
- How do I add content to my Assignment?
- What are the different online submission types?
- How do I restrict online submission file types?
- What is the difference between due dates and availability dates?
- How do I delete an Assignment?
- How do I assign group work?
- How do I add a grading scheme to an Assignment?
- What is a peer review Assignment?
- How do I create a peer review assignment?
- How do I manually assign peer reviews?
- How do I automatically assign peer reviews?
- How do I automatically assign peer reviews after the assignment due date has passed?
- Can a student resubmit any Assignment?
- How do I enable Turnitin for an Assignment?
- How do I set a course submission comment for a Turnitin Assignment?
- What happens if there are Turnitin submission errors?
- Where can I find statistics about Assignments and submissions?
Attendance (Roll Call) 6
- How do I configure the Roll Call Attendance tool for my course?
- How do I take attendance using Roll Call?
- How do I use Roll Call Badges?
- How is Roll Call Attendance graded in Canvas?
- How do I create a seating chart using Roll Call?
- How do I run Roll Call Attendance reports for my course?
Calendar 18
- How is the new Calendar different from the old Calendar?
- What is the Calendar?
- How do I view the Calendar?
- How do I access my course Calendar?
- How do I filter my Calendar view by course?
- How do I add an event to the course Calendar?
- How do I add a personal reminder to my Calendar?
- How do I create an Assignment shell from the Calendar?
- How do I change the date of an Event or Assignment on the Calendar?
- How do I add a Conference invitation link to the course Calendar?
- How do I set a different Calendar event date for each section in my course?
- How do I subscribe to the Calendar Feed using Outlook?
- When would I use the Scheduler?
- How do I use the Scheduler?
- How do I limit the number of appointments a student can sign up for within an appointment group?
- How do I limit the number of attendees for an appointment?
- How do I manage the number of attendees for an individual appointment?
- How do I remove students from an appointment?
Collaborations 8
- What are Collaborations?
- How do I activate Collaborations in my course?
- How do I add people to my Collaboration?
- How do I start a new Google Docs Collaboration?
- How do I delete a Google Doc Collaboration?
- How do I start a new EtherPad Collaboration?
- How do I edit an EtherPad Collaboration?
- How do I delete an EtherPad Collaboration?
Conferences 8
- What are Conferences?
- How do I create a Conference?
- How do I start a Conference?
- How do I use the Conference interface?
- How do I create a long-running Conference?
- How do I delete a Conference?
- How do I edit a Conference?
- How do I join a Conference?
Conversations 27
- How do I adjust my Notification Preferences for Conversations?
- How do I access the Conversations Inbox?
- How is my Conversations Inbox organized?
- How do I find my unread messages in Conversations?
- How many messages are in this Conversation?
- What do comments from the SpeedGrader™ look like inside Conversations?
- How do I compose a message?
- How do I reply to a message in Conversations?
- How can I tell which course this Conversation belongs to?
- How do I send a message to an entire class?
- How do I privately respond to an individual in a larger Conversation?
- How do I forward a message from a Conversation?
- How do I delete a Conversation?
- How do I delete a message from a Conversation?
- How do I unsubscribe myself from a Conversation?
- How do I archive a Conversation?
- How do I add new people to an existing Conversation?
- How do I send a private message to an individual?
- How do I send a message to multiple individuals?
- How do I start a Conversation with a Student Group?
- How do I manage my Conversations in high enrollment courses?
- How do I delete a name from the To: field?
- Where is my original message in this Conversation?
- How do I attach a file to a message?
- How do I attach a media comment to my message?
- How do I filter Conversations?
- How do I star Conversations?
Course Activity Stream 2
- What is the Course Activity Stream?
- What kinds of notifications will show up in my Course Activity Stream?
Course Home Page 2
- Where is the Course Home Page?
- How do I change the Course Home Page?
Course Import Tool 7
- What does the Course Import tool do?
- How do I import content from another Canvas course?
- How do I import a Canvas course export package?
- How do I import content from my old Blackboard course into Canvas?
- How do I import content from Moodle into Canvas?
- How do I import content from Blackboard 6/7/8/9 into Canvas?
- How do I export a Canvas course?
Course Navigation 4
- What is Course Navigation?
- How do I navigate a Canvas course?
- How do I reorder and hide Course Navigation links?
- What are Course Navigation indicators?
Course Setup Checklist 7
- What is the Course Setup Checklist?
- How do I create a new course shell?
- How do I close the Course Setup Checklist?
- How do I open the Course Setup Checklist?
- How do I manually invite students to my course?
- How do I resend student invitations?
- How do I publish my course?
Course Statistics 4
- What are Course Statistics?
- Where can I find statistics about when students are accessing the course?
- Where can I find statistics on file storage?
- Where can I find statistics about online interactions with my students?
Course Status 4
- What are the different states of a Canvas course?
- What is the difference between concluding and deleting a course?
- How do I conclude my course at the end of a semester?
- How do I permanently delete my course?
Dashboard 5
- What is the Dashboard?
- How do I use the Dashboard?
- How do I log in to Canvas?
- How do I logout of Canvas?
- How do I sign up for Canvas as an Instructor?
Discussions 26
- What are Discussions?
- How do I use the Discussion Index Page?
- How are new Discussions different from old Discussions?
- What is the difference between Announcements and Discussions?
- When would I use Threaded Discussions?
- When would I use Focused Discussions?
- How do I create varied due date Graded Discussions?
- How do I start a Discussion?
- How do I edit a Discussion topic?
- How do I create a Threaded Discussion?
- How is a Threaded Discussion organized?
- How do I delete a Discussion topic?
- How do I set up a graded Discussion?
- How do I set up a Group Discussion Assignment?
- How do I enable a podcast feed for a Discussion topic?
- How do I delay posting a Discussion topic until a specific date?
- How can I require students to post to a Discussion before they see replies?
- How do I reply to a Discussion?
- How do I add content to my Discussion?
- How do I allow students to attach files to a Discussion?
- How do I allow students to start a new Discussion?
- How do I allow students to edit and delete their own Discussions posts?
- How do I edit or delete student Discussion posts?
- How do I attach a file to a Discussion reply?
- How do I link to a YouTube video in a Discussion reply?
- How do I insert an image file in a Discussion reply?
ePortfolios 26
- What is an ePortfolio?
- Where are my ePortfolios?
- What is the ePortfolio dashboard?
- How do I create a new ePortfolio?
- How do I change the name of my ePortfolio?
- How do I create a new ePortfolio section?
- How do I change the name of an ePortfolio section?
- How do I edit the default page in my ePortfolio section?
- How do I create a new page in my ePortfolio section?
- How do I edit the name of an ePortfolio page?
- How do I preview a page in my portfolio?
- How do I organize my ePortfolio?
- What content can I add to my ePortfolio page?
- How do I add rich text content to my ePortfolio page?
- How do I add HTML/Embedded content to my ePortfolio page?
- How do I retrieve Assignments from previous courses?
- How do I upload a file or image to my ePortfolio page?
- How can I share a private ePortfolio?
- How do I make my ePortfolio public?
- What is the ePortfolio Getting Started Wizard?
- How do I use the ePortfolio Getting Started Wizard?
- How do I enable comments in my ePortfolio?
- How do I make comments public in my ePortfolio?
- How do I organize my ePortfolio pages?
- How do I download the contents of my ePortfolio?
- How do I delete my ePortfolio?
External Tools (LTI) 9
- What is LTI?
- Where can I find External Tools to use?
- How do I configure an External Tool for a course using a URL?
- How do I configure an External Tool for a course using XML?
- How do I link to a configured External Tool in Modules?
- How do I link to a SoftChalk lesson from an Assignment in Canvas?
- How do I link to a resource from a configured External Tool in Modules?
- How do I add an External Tool that creates a Course Navigation Link?
- How do I add an External Tool that creates a Rich Content Editor button?
Files 19
- What are Files?
- How do I move and organize my files?
- Where are my personal Files?
- Where are my course Files?
- Where are my group Files?
- How do I create a folder in Files?
- How do I add a file to my course?
- How do I preview a file?
- How do I import .zip files?
- How do I bulk upload files to my course?
- How do I delete a file?
- How do I download a single file?
- How do I download a folder in .zip format?
- How do I lock files and folders in Canvas?
- What document types does Canvas convert using the Scribd preview?
- What types of media files can be uploaded into Canvas?
- What is my File Storage quota for my course?
- Where is the HTML Editor?
- How do I use the HTML Editor?
Global Navigation 3
- How do I view my courses?
- How do I use the Global Navigation Menu?
- How do I customize my Courses dropdown menu?
Grades 28
- What are Grades?
- What do the icons and colors in the Gradebook represent?
- How do I view assignment details in the Gradebook?
- How do I hide and filter students in the Gradebook?
- How do I enter and edit scores in the Gradebook?
- How do I use grading history in the Gradebook?
- How do I leave comments for students in the Gradebook?
- How do I send a message to my students from the Gradebook?
- How do I set a default grade for an Assignment?
- How do I curve Grades in the Gradebook?
- How do I undo the curve I applied to my students' grades?
- How do I adjust my Notification Preferences for Grades?
- How do I mute an assignment in the Gradebook?
- How do I evaluate group work?
- Where can I find the student view of the Gradebook?
- How do I sort my Gradebook?
- How do I change assignment group weights in the Gradebook?
- How can I view Grades for concluded student enrollments?
- How do I bulk download Assignment submissions in Canvas?
- How do I bulk upload Assignment submissions in Canvas?
- How do I download scores from the Gradebook?
- How do I upload changes to the Gradebook?
- How do I publish grades to Banner?
- How do I view the Student Interactions Report?
- What are "What-If" Grades?
- How does Turnitin work in the SpeedGrader™?
- Can I see Turnitin feedback in the Gradebook?
- How do I give my students extra credit?
Groups 16
- What are Student Groups?
- How do I view Groups?
- Where do I find the Group sets that I already created?
- Which Groups am I enrolled in?
- How do I make a new set of Groups?
- How do I automatically create Groups?
- How do I manually create Groups?
- How do I expand and collapse Groups?
- How do I create self sign-up Groups?
- How do I automatically assign students to Groups?
- How do I allow students to sign-up for their own Groups?
- How do I prevent students from switching groups in self sign-up Groups?
- How do I move a student into a different Group?
- How do I view what students are doing in their groups?
- How do I delete a set of Groups?
- How do I start a Collaboration with my Group?
Help Corner 1
- How do I get help and submit feedback?
In-context Help 1
- What is In-context Help?
Mobile Apps - General 2
- How do I find my institution's URL to access Canvas on mobile apps?
- Will Canvas work on my mobile device?
Mobile - Android 18
- How do I access Canvas using an Android mobile browser on my phone?
- How do I download the Canvas for Android app on my phone?
- How do I login to the Canvas for Android app on my phone?
- How do I use the Canvas for Android app on my phone?
- How do I access Assignments on the Canvas for Android app on my phone?
- How do I access Assignment Submission comments on the Canvas for Android app?
- How do I access Conversations on the Canvas for Android app on my phone?
- How do I send a message in Conversations on the Canvas for Android app on my phone?
- How do I send a message to multiple recipients in Conversations on the Canvas for Android app on my phone?
- How do I access Discussions on the Canvas for Android app on my phone?
- How do I reply to a message in Conversations on the Canvas for Android app on my phone?
- How do I reply to a Discussion on the Canvas for Android app?
- How do I create a Discussion on the Canvas for Android app on my phone?
- How do I access Files on the Canvas for Android app?
- How do I access Grades on the Canvas for Android app on my phone?
- How do I access Announcements on the Canvas for Android app on my phone?
- How do I create an Announcement on the Canvas for Android app on my phone?
- How do I reply to an Announcement on the Canvas for Android app on my phone?
Mobile - iPad 27
- How do I access Canvas using a mobile browser on my iPad?
- How do I download the Canvas for iOS app on my iPad?
- How do I login to the Canvas for iOS app on my iPad?
- How do I use the Canvas for iOS app on my iPad?
- How do I customize my courses in the Canvas for iOS app on my iPad?
- How do I access Announcements on the Canvas for iOS app on my iPad?
- How do I create an Announcement on the Canvas for iOS app on my iPad?
- How do I reply to an Announcement on the Canvas for iOS app on my iPad?
- How do I access Assignments on Canvas for iOS app on my iPad?
- How do I subscribe to a Calendar feed on the Canvas for iOS app on my iPad?
- How do I unsubscribe to a Calendar feed on the Canvas for iOS app on my iPad?
- How do I access Conversations on the Canvas for iOS app on my iPad?
- How do I reply to a Message in Conversations on the Canvas for iOS app on my iPad?
- How do I add an attachment in Conversations on the Canvas for iOS app on my iPad?
- How do I view the recipients in a group message in Conversations on the Canvas for iOS app on my iPad?
- How do I send a Message to multiple recipients in Conversations on the Canvas for iOS app on my iPad?
- How do I send a Message in Conversations on the Canvas for iOS app on my iPad?
- How do I reply to a Discussion on the Canvas for iOS app on my iPad?
- How do I add an attachment to a Discussion on the Canvas for iOS app on my iPad?
- How do I access Discussions on the Canvas for iOS app on my iPad?
- How do I create a Discussion on the Canvas for iOS app on my iPad?
- How do I access Grades on Canvas for iOS app on my iPad?
- How do I download the SpeedGrader™ for iPad app?
- How do I login to the SpeedGrader™ for iPad app?
- How do I use the SpeedGrader™ for iPad app?
- How do I add a comment to an assignment using the SpeedGrader™ app on my iPad?
- How do I change the settings on the SpeedGrader™ for iPad app?
Mobile - iPhone 23
- How do I download the Canvas for iOS app on my iPhone?
- How do I access Canvas using a mobile browser on my iPhone?
- What do text message notifications look like on my iPhone?
- How do I login to the Canvas for iOS app on my iPhone?
- How do I use the Canvas for iOS app on my iPhone?
- How do I customize my courses in the Canvas for iOS app on my iPhone?
- How do I access Announcements on the Canvas for iOS app on my iPhone?
- How do I create an Announcement on the Canvas for iOS app on my iPhone?
- How do I reply to an Announcement on the Canvas for iOS app on my iPhone?
- How do I access Assignments on Canvas for iOS app on my iPhone?
- How do I subscribe to a Calendar feed on the Canvas for iOS app on my iPhone?
- How do I unsubscribe from a Calendar feed on the Canvas for iOS app on my iPhone?
- How do I access Conversations on the Canvas for iOS app on my iPhone?
- How do I reply to a message in Conversations on the Canvas for iOS app on my iPhone?
- How do I send a message in Conversations on the Canvas for iOS app on my iPhone?
- How do I send a message to multiple recipients in Conversations on the Canvas for iOS app on my iPhone?
- How do I view the recipients in a group message in Conversations on the Canvas for iOS app on my iPhone?
- How do I add an attachment in Conversations on the Canvas for iOS app on my iPhone?
- How do I access Discussions on the Canvas for iOS app on my iPhone?
- How do I create a Discussion on the Canvas for iOS app on my iPhone?
- How do I reply to a Discussion on the Canvas for iOS app on my iPhone?
- How do I add an attachment to a Discussion on the Canvas for iOS app on my iPhone?
- How do I access Grades on Canvas for iOS app on my iPhone?
Modules 20
- What are Modules?
- How do I create a new Module?
- How do I add items to a Module?
- How do I add duplicate Module items?
- How do I use duplicate Module items as checkpoints in my course?
- How do I use duplicate module items to remind students about important content?
- How do I reorder Modules on the page?
- How do I delete a Module?
- How do I add text to a Module?
- How do I edit Module items?
- How do I delete Module items?
- How do I reorder Module items?
- How do I require students to move through each Module item in order?
- How do I lock a Module?
- How do I set up prerequisite Modules?
- How do I add requirements to a Module?
- How do I expand or collapse Module contents?
- How do I view the progress of my students in Modules?
- How do I link to an un-configured External Tools in Modules?
- How do I link to an external URL in Modules?
Notification Preferences 3
- How do Notification Preferences work?
- How do I set my Notification Preferences?
- What do each of the Notification Preferences mean?
Outcomes 8
- What are Outcomes?
- How do I create an Outcome for my course?
- How do I find an Outcome to add to a course?
- How do I find State or Common Core Standards to add to a course?
- How do I create Outcome groups for my course?
- Where do I find Outcomes reports for students?
- How do I track student progress on a Learning Outcome?
- How do I align an Outcome with a Question Bank?
Pages 12
- What are Pages?
- How do I upload a PDF to a Page?
- How do I create a new Page?
- How do I change a Page name?
- How do I edit Pages?
- How do I delete Pages?
- How do I link to other Pages?
- Where is the Front Page and how do I edit it?
- How do I embed a video in a Page?
- How do I create a file link in a Page?
- How do I view the history of my pages?
- Can students view the history of course pages?
People 14
- How do I access People?
- Who are the People in the course?
- How do I invite students into my course shell?
- How do I limit a student to only see fellow students in a section?
- How do I find the user details for a student?
- How do I edit a student's full name, display name, and time zone?
- How do I resend student invitations?
- Where can I find concluded student enrollments for my course?
- How do I add observers and TAs to my course?
- How do I remove observers and TAs from my course?
- How do I add a designer to my course?
- Where can I see a summary of my interactions with a student?
- Where do I find the course access report for an individual student?
- Where can I find which web services a student has linked to?
Profile & Personal Settings 9
- How do I access my personal Settings?
- How do I edit my Profile?
- How do I add a Profile picture?
- How do I change my Full Name, Display Name and Time Zone?
- How do I change my login password?
- How do I add an additional email address in Canvas?
- How do I change my default email address?
- How do I remove an SMS communication channel?
- How do I add an SMS communication channel in Canvas?
Quizzes 40
- What are the different types of Quizzes?
- How do I make a Quiz show one question at a time?
- What do one-question-at-a-time quizzes look like for students?
- How do I randomize the order of the questions on my quiz?
- What do Quiz results look like in Canvas?
- How do I create a new Quiz with individual Questions?
- How do I create a new Quiz with a Question Bank?
- How do I create a new Quiz with a Question Group?
- How do I create a new Quiz with a Question Bank in a Question Group?
- What options are available for Quizzes?
- How do I create varied due date Quizzes?
- How do I link course content to a Quiz question?
- How do I create a Multiple Choice question?
- How do I create a True/False question?
- How do I create a Fill-in-the-blank question?
- How do I create a Fill-in-Multiple-Blanks question?
- How do I create a Multiple Answers question?
- How do I create a Multiple Dropdowns question?
- How do I create Likert scale questions?
- How do I create a Matching question?
- How do I create a Numerical Answer question?
- How do I create a Formula question with a single variable?
- How do I create a Simple Formula question?
- How do I create an Essay question?
- How do I create a Question Bank?
- How do I bookmark a Question Bank?
- How do I unbookmark a Question Bank?
- How do I delete a Question Bank?
- How do I move multiple questions from one bank to another?
- How do I move/copy a question from one bank to another?
- How do I import a Question Bank from one Canvas course to another?
- Once I publish my Quiz, how do I make additional changes?
- Once I publish my Quiz, what kinds of quiz statistics are available?
- Once I publish my Quiz, how can I give my students extra time or extra attempts?
- How do I make a Quiz available before or after the due date?
- How do I delete a Quiz?
- How do I import Quizzes from QTI packages?
- How do I export Quiz content?
- How do I create a Survey?
- How do I view Survey results?
Rich Content Editor 28
- What is the Rich Content Editor?
- How do I align text using the Rich Content Editor?
- How do I use the Font Size and Paragraph drop-down menus to style my text?
- How do I remove formatting from text I am pasting from another source?
- How do I create a bulleted or numbered list using the Rich Content Editor?
- How do I insert a table using the Rich Content Editor?
- How do I edit content in the HTML view in the Rich Content Editor?
- How do I embed images from the web in the Rich Content Editor?
- How do I pull in images from Flickr Creative Commons?
- How do I create a hyperlink in the Rich Content Editor?
- How do I link to a YouTube™ video?
- How do I embed iFrame videos using the Rich Content Editor?
- How do I upload a video using the Rich Content Editor?
- How do I upload an audio file using the Rich Content Editor?
- How do I record a video using the Rich Content Editor?
- How do I record audio using the Rich Content Editor?
- What should I do if I can't record video comments with my webcam?
- How do I use the Math Editor?
- What is the Content Selector?
- How do I insert links to course content into the Rich Content Editor using the Content Selector?
- How do I insert course files into the Rich Content Editor using the Content Selector?
- How do I insert course images into the Rich Content Editor using the Content Selector?
- How do I set the auto-open for inline preview for Files using the Rich Content Editor?
- How do I disable inline previews for Files using the Rich Content Editor?
- How do I create a caption file for an external video?
- How do I create captions for new or uploaded videos in Canvas?
- How do I view captions in a video?
- How do I embed a dynamic Google document into the Rich Content Editor?
Rubrics 11
- What is a Rubric?
- How do I create a Rubric?
- How do I add a Rubric to an Assignment?
- How do I add a Rubric to a Discussion?
- How do I add a Rubric to a Quiz?
- How do I edit Rubric details?
- How do I use free-form comments instead of ratings in a Rubric?
- How do I find existing Rubrics?
- How do I manage course-level rubrics?
- How do I align an Outcome with a Rubric?
- How do I grade student work with Rubrics?
Settings 31
- What course settings do I have control over?
- What course settings do I have control over? (Typical SIS integration)
- How do I change self-enrollment settings for my course?
- How do I change my course name and course code?
- How do I change the start and end dates for my course?
- How do I enable a grading scheme for my course?
- How do I create a grading scheme for my course?
- How do I remove a grading scheme from my course?
- How do I delete a grading scheme?
- How do I set a license for my course and make it publicly visible?
- What is a Creative Commons license?
- What additional course privileges can I grant my students?
- How are courses and sections related?
- How do I add a section to my course?
- How do I add students to a section?
- How do I edit a section's details?
- How do I change the name of a section?
- How do I delete a section?
- How do I view section enrollments?
- How do I conclude an enrollment in my course?
- How do I delete an enrollment in my course?
- How do I reset course content?
- What is Student View?
- How do I access Student View?
- How do I enable self-enrollment with a secret URL?
- How do I enable self-enrollment with a join code?
- How do I change the language preference for my course?
- How do I hide totals in my students' grade summaries?
- How do I hide the box and whisker plot (grade distribution) graphs from students?
- How do I manually configure an External Tool for a course?
- How do I disable comments in Announcements for the entire course?
Sidebar 1
- What will I find in the Sidebar?
SpeedGrader™ 16
- What can I do with SpeedGrader™?
- How do I get to SpeedGrader™ from the Gradebook?
- How do I get to SpeedGrader™ from an Assignment, Quiz, or Graded Discussion?
- How do I evaluate an assignment in SpeedGrader™?
- How do I open a Rubric in SpeedGrader™?
- How do I leave feedback for my students in SpeedGrader™?
- How do I view past versions of an Assignment in SpeedGrader™?
- How do I download Assignments in SpeedGrader™?
- How do I sort Assignments in SpeedGrader™?
- How do I get back to the Course Home Page from SpeedGrader™?
- How do I find a student submission in SpeedGrader™?
- How do I track my progress and the average grade in SpeedGrader™?
- How do I mute or unmute an Assignment in SpeedGrader™?
- How do I hide student names in SpeedGrader™?
- How do I use Crocodoc in the SpeedGrader™?
- How do I use Chrome's speech recognition feature to leave a comment in SpeedGrader™?
Syllabus 4
- What is the Syllabus?
- When would I use the Syllabus?
- How do I edit the Syllabus description?
- How do I navigate the Syllabus table and calendar?
Web Services 9
- How do I connect to web services outside of Canvas?
- How do I connect to Delicious?
- How do I connect to Diigo?
- How do I connect to Facebook?
- How do I configure Canvas Notifications in Facebook?
- How do I connect to Google Docs?
- How do I connect to Twitter?
- How do I connect to Skype?
- How do I connect to LinkedIn?

What should I do if I can't record video comments with my webcam?

Follow these steps before submitting a ticket.

Troubleshooting Step 1

Go to your Assignment
Click Submit Assignment
Choose Media tab
Click Record Media Comment
Choose Webcam from the left
In the black box where the picture should appear, right click and choose Settings
On the Privacy tab, click Allow and check the box for Remember
Click Close
Select your webcam from the drop-down menu
Click Record

Troubleshooting Step 2 (if necessary)

Go to your assignment and pull up your media webcam window.

The first thing is to check the drop-down menu and choose your webcam from the options.

If your camera is chosen, please try the following:

Right click on the black webcam window on the right
Choose Settings
Remove the check mark next to Remember (no check mark present, skip to below)
Close out of the Flash settings box and logout of Canvas
Log in and try your webcam again

No Checkmark Present:

Empty your browser cache
Empty your browser cookies
Restart your browser
Log in to Canvas and try webcam again

If No Camera Appears - Black Box:

Click Record Media Comment from your assignment
Choose Webcam from the left
Click Allow on the Flash Player pop-up box, if the box does not appear, skip to next step.
Right click on the black webcam window on the right
Choose Settings
Click the bottom tab that looks like an eye in a monitor.
Put a dot next to Allow
Put a check mark next to Remember
Click the bottom tab that looks like a webcam (far right tab)
From the drop-down menu choose USB Video Class Video
Close out of the Flash settings box, your webcam should be working

Suggestions (0)

If you need help using Canvas, please click the Help link from inside Canvas or visit Canvas Support here: help.instructure.com/requests/new to submit a ticket. If you have a feature request, please visit the Canvas Community at help.instructure.com. If you have a suggestion to improve Canvas Guides, please leave it below. Thank you!