How do I delete a Conversation?

Canvas recently introduced a new page design called the New Canvas User Interface (UI). This lesson may include two images for specific steps to show the difference between the two designs. Unless otherwise indicated, the functionality and location of the components remain the same. The view available to you is determined by your institution.

You can delete Conversations from your Inbox when you no longer need them.

You can also delete individual messages from a conversation instead of deleting the entire thread.

Open Inbox

Open Inbox

In the Help Corner, click the Inbox link.

Open Inbox in New Canvas UI

Open Inbox in New Canvas UI

If you are using the New Canvas User Interface (UI), in Global Navigation, click the Inbox link.

Select Conversation

Select Conversation

Select the conversation.

Delete Conversation

Click the Delete icon.

Note: You can only delete your copy of the conversation. You cannot delete the conversation for all recipients.

Confirm Deletion

Confirm Deletion

Select the OK button to confirm deletion. All messages from that conversation will be deleted.

Note: New messages sent to you by any participant in a deleted conversation will still appear in your Inbox.