How do I filter Conversations?

You can filter the Conversations in your Inbox for easier organization, especially if you are enrolled in multiple courses. Filtering Conversations allow you to selectively view Conversations based on who is involved. If you participate in several courses, Canvas allows you to easily identify which courses your messages belong to. Follow these steps to deal with courses with a high number of students, teachers, and TAs.

Open the Inbox

Open the Inbox

In the Help Corner, click the Inbox link.

All Courses Menu

All Courses Menu

You can filter your Inbox by selecting:

  1. Courses in your Favorites
  2. More Courses that are not in your Favorites
  3. Concluded Courses that are no longer active
  4. Groups that you belong to

Search Filter

Type the name of a user in the filter field [1], or browse for the course, group, or user by selecting the Address Book icon [2].

Note: You can filter more than just your Inbox. You can filter your Unread, Starred, Sent, and Archived messages.

View Filtered Conversations

The conversations will be filtered based on what is entered in the Filter field.

Select the Conversation

Select the conversation and view the name of the course or student group associated with the message. This information appears next to the names of the conversation recipients.

View Unread Messages

View Unread Messages

You can view only unread messages. This will sort the messages so only the unread Conversations will appear in your Inbox. Visit the How do I find my unread messages in Conversations? lesson for more information.

View Starred Messages

View Starred Messages

You can view only starred messages. This will sort the messages so only the starred Conversations will appear. Visit the How do I star Conversations? lesson for more information.

View Sent Messages

View Sent Messages

You can view only sent messages. This will sort the messages so only the sent Conversations will appear.

View Archived Conversations

View Archived Conversations

View archived Conversation messages in the Archived Conversations after you archive individual messages [1]. Visit the How do I archive a Conversation? lesson for more information.

Delete Unwanted Conversations

Delete Unwanted Conversations

Delete unwanted Conversations to clear out the Inbox. Any new messages sent by any participant in that conversations will appear in your Inbox. To learn more, visit the How do I delete a message from a Conversation? or How do I delete a Conversation? lessons.

Adjust Notification Preferences

Adjust Notification Preferences

Visit How do I adjust my Notification Preferences for Conversations? to learn how to adjust your Notification Preferences for Conversations. This can help reduce the amount of email messages you receive.

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Please let us know if any information in this lesson appears to be incorrect in terms of Canvas functionality only (please do not submit feature requests here). This is not a help site, and submitted comments cannot be answered. If your Canvas course/account is having trouble completing any of the tasks outlined in this lesson, please contact Canvas Support by submitting a HELP TICKET via the Help Link within Canvas or emailing support@instructure.com. Thank you.

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