How do I delete a message from a Conversation?

You can delete individual messages within a Conversation in Canvas.

Open Inbox

Open Inbox

In the Help Corner, click the Inbox link.

Select Conversation

Select Conversation

Select the conversation.

Select Message

Select the message you want to delete inside the Conversation by locating the settings icon underneath the timestamp.

Note: You can only select one message to delete at a time.

Delete Message

Delete Message

Click the Delete link to delete your message.

Confirm Deletion

Confirm Deletion

Click the OK button to delete the message.

Note: You can only delete your copy of the message. You cannot delete the message for all recipients.