How do I archive a Conversation?

Canvas recently introduced a new page design called the New Canvas User Interface (UI). This lesson may include two images for specific steps to show the difference between the two designs. Unless otherwise indicated, the functionality and location of the components remain the same. The view available to you is determined by your institution.

You can archive messages if you want to keep them but remove them from your Inbox.

Open Inbox

Open Inbox

In the Help Corner, click the Inbox link.

Open Inbox in New Canvas UI

Open Inbox in New Canvas UI

If you are using the New Canvas User Interface (UI), in Global Navigation, click the Inbox link.

Select Conversation

Select Conversation

Select the conversation.

Select Multiple Messages

To select multiple messages to archive, click the command key (Mac) or the control key (Windows) while clicking each message you want to select. When multiple messages are selected, the right panel displays a multiple conversations message icon. You can also use the same key command to deselect a message.

To select all messages, click the command + A keys (Mac) or the control + A keys (Windows).

To select a range of messages, click the first message you want to select, hold down the Shift key, and then click the last message you want to select. All messages between the first and the last messages will be selected.

Archive Conversations

Archive Conversations

Click the Archive button in the toolbar.

View Archived Conversations

View Archived Conversations

Click the Inbox drop-down menu [1]. Select the Archived link to open archived Conversations [2].

Unarchive Conversations

Inside of the Archived messages, click the message [1] you want to unarchive. Click the Unarchive button [2] to unarchive the message and move it to your Inbox.