How do I find my unread messages in Conversations?

You can view all unread messages in your Conversations Inbox. You can also filter messages to show only unread messages.

Open Inbox

Open Inbox

In Global Navigation, click the Inbox link.

View Unread Message

View Unread Message

All unread messages have an indicator next to the message. Once a Conversation has been read, the indicator disappears.

Mark as Unread

Mark as Unread

If you want to mark a Conversation as unread, hover next to the message until you see a dot and click it.

Mark Multiple Messages

You can mark multiple Conversations as unread or read, by pressing the command key (Mac) or the control key (Windows) while clicking multiple messages.

Locate and click the settings icon and choose Mark as unread [1].

If you select multiple unread messages, you will see Mark as read [2].

Select Unread Conversations

Select Unread Conversations

To view only unread messages, open the the Inbox drop-down menu [1]. Select the Unread [2] link.