How do I send a private message to my instructor?

You can send private messages to your instructor within Conversations in Canvas.

Open the Inbox

Open the Inbox

In the Help Corner, click the Inbox link.

Compose Message

Click the Compose icon to start a new message.

Select Course

In the courses drop-down menu, select the course where you would like to send your message.

Type Instructor Name in the To Field

When you start typing your instructor's name in the To field, Canvas will automatically populate matching names. Then press Enter. Your instructor's name will appear in the To field, highlighted in light blue.

If you accidentally select the wrong instructor, press Delete (on a MAC keyboard) or Backspace (on a PC keyboard) to remove the name.

You can also hover over a recipient name and click the white x to delete it from the To field.

Use Course Roster

To select your instructor from the course roster, click the Address Book icon [1] next to the To: field. From the course drop-down list, click the course name. Locate your instructor and select the checkbox next to his or her name [2]. To navigate back to the list of courses, use the arrow icon [3].

To exit the course roster menu, press Return (on a MAC keyboard) or Enter (on a PC keyboard).

Send Message

Send Message

Type a message in the Message field [1]. To add a file to your message, click the Paperclip button [2]. To add a media comment, click the Media button [3]. When you are finished, click the Send button [4].

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Please let us know if any information in this lesson appears to be incorrect in terms of Canvas functionality only (please do not submit feature requests here). This is not a help site, and submitted comments cannot be answered. If your Canvas course/account is having trouble completing any of the tasks outlined in this lesson, please contact Canvas Support by submitting a HELP TICKET via the Help Link within Canvas or emailing Thank you.

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