How do I clear my Internet Explorer browser cache?

Canvas tries to give you the best performance possible by saving Canvas data on your computer to cut down the time it takes to load your courses. However, since Canvas introduces new features frequently, sometimes pages don't update correctly because your computer browser is viewing the saved version instead of the live version. Clearing your cache will remove all the saved data in your computer browser to make sure you are seeing the most up-to-date version of Canvas.

Open Tools Menu

Open Tools Menu

Click the Tools menu.

Select Internet Options

Select Internet Options

Click the Internet Options link.

Delete Browsing History

Delete Browsing History

In the General tab, under Browsing History, click the Delete button.

Select Browsing History

Select Browsing History

Make sure the Temporary Internet Files [1] and Cookies [2] checkboxes are selected. You can also check any other browsing history you want to clear. Remove the check for the Preserve Favorites Website Data checkbox [3].

Delete Browsing History

Delete Browsing History

Click the Delete button to delete the browser cache.

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Please let us know if any information in this lesson appears to be incorrect in terms of Canvas functionality only (please do not submit feature requests here). This is not a help site, and submitted comments cannot be answered. If your Canvas course/account is having trouble completing any of the tasks outlined in this lesson, please contact Canvas Support by submitting a HELP TICKET via the Help Link within Canvas or emailing support@instructure.com. Thank you.

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