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Canvas Guides » Canvas Admin Guide » Which browsers does Canvas support?

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Chapters

  • Accounts and Sub Accounts 13
    • What are accounts and sub-accounts?
    • How do I create a sub-account?
    • How do I delete a sub-account?
    • How do I edit the name of a sub-account?
    • How do I hide a sub-account?
    • How do I view a sub-account?
    • What can I use sub-accounts for?
    • How do I add an administrative user to an account?
    • How do I change self-enrollment settings for my account?
    • How do I brand my Canvas instance?
    • How do I brand my sub-account?
    • How do I explore beta features in Canvas?
    • How do I test changes in Canvas?
  • Analytics 3
    • What are Analytics?
    • How do I view Analytics for my account?
    • What will Analytics tell me about my account?
  • API 3
    • How do I obtain an API access token?
    • Making API Calls With an Access Token
    • How do I install and use cURL on a Windows machine?
  • Attendance (Roll Call) 3
    • How do I add Roll Call Attendance at the account level?
    • How do I run account-level Roll Call Attendance reports?
    • How do I add account-level Roll Call badges?
  • Authentication 1
    • How do I integrate LDAP?
  • Computer Specifications 8
    • What are the basic computer specifications for Canvas?
    • Which browsers does Canvas support?
    • How do I clear my Chrome browser cache on a Mac?
    • How do I clear my Chrome browser cache on a Windows system?
    • How do I clear my Firefox browser cache on a Mac?
    • How do I clear my Firefox browser cache on a Windows system?
    • How do I clear my Internet Explorer browser cache?
    • How do I clear my Safari browser cache?
  • Courses and Sections 15
    • How are courses and sections related?
    • How do I view the courses in my account?
    • How do I manually create a course?
    • How do I conclude my course at the end of a semester?
    • How do I delete a course in my account?
    • How do I undelete a course?
    • How do I filter courses?
    • How do I find courses?
    • How do I manually create a section?
    • How do I edit a section's details?
    • How does cross-listing work in Canvas?
    • How do I cross-list a section?
    • How do I de-cross-list a Section?
    • How does Canvas work as a supplement to face-to-face courses?
    • How do I view my courses?
  • External Tools (LTI) 4
    • What is LTI?
    • How do I configure an External Tool for an account using a URL?
    • How do I configure an External Tool for an account using XML?
    • How do I manually configure an External Tool for an account?
  • Grading Schemes 4
    • What are account-level Grading Schemes?
    • Where are my account-level Grading Schemes?
    • How do I create an account-level Grading Scheme?
    • How do I delete an account-level Grading Scheme?
  • Integrations 5
    • What integrations are or can be enabled with Canvas?
    • How do I enable Turnitin for my account?
    • Does Canvas integrate with my SIS?
    • How do I import SCORM objects?
    • How do I enable Equella for my account?
  • Languages 3
    • What languages does Canvas support?
    • How do I change the language preference for my institution's entire account?
    • How do I change the language preference in my user account?
  • Mobile Apps 2
    • How do I find my institution's URL to access Canvas on mobile apps?
    • Will Canvas work on my mobile device?
  • Mobile - Android 10
    • How do I download the Canvas for Android app on my phone?
    • How do I login to the Canvas for Android app on my phone?
    • How do I use the Canvas for Android app on my phone?
    • How do I access Conversations on the Canvas for Android app on my phone?
    • How do I send a message in Conversations on the Canvas for Android app on my phone?
    • How do I send a message to multiple recipients in Conversations on the Canvas for Android app on my phone?
    • How do I reply to a message in Conversations on the Canvas for Android app on my phone?
    • How do I access Discussions on the Canvas for Android app on my phone?
    • How do I access Announcements on the Canvas for Android app on my phone?
    • How do I masquerade as a user in the Canvas for Android app?
  • Mobile - iPad 5
    • How do I access Canvas using a mobile browser on my iPad?
    • How do I download the Canvas for iOS app on my iPad?
    • How do I login to the Canvas for iOS app on my iPad?
    • How do I use the Canvas for iOS app on my iPad?
    • How do I masquerade as a user in the Canvas for iOS app?
  • Mobile - iPhone 5
    • How do I download the Canvas for iOS app on my iPhone?
    • How do I access Canvas using a mobile browser on my iPhone?
    • What do text message notifications look like on my iPhone?
    • How do I login to the Canvas for iOS app on my iPhone?
    • How do I use the Canvas for iOS app on my iPhone?
  • Outcomes 10
    • How do I create an account-level user role that can manage Rubrics and Outcomes?
    • How do I create an sub-account user role that can manage Rubrics and Outcomes?
    • How do I create an Outcome for my account?
    • How do I create Outcome groups for my account?
    • How do I find an existing Outcome to add to an account or sub-account?
    • How do I find State or Common Core Standards to add to an account or sub-account?
    • How do I create an Outcome for my sub-account?
    • How do I create Outcome groups for my sub-account?
    • How do I create a Student Competency Report for a sub-account?
    • Where do I find the Outcomes report for an individual student in my account?
  • Question Banks 6
    • What are account-level Question Banks?
    • Where are my account-level Question Banks?
    • How do I create account-level Question Banks?
    • How do I bookmark account-level Question Banks?
    • How do I delete account-level Question Banks?
    • If I change a question in a Question Bank, will it change automatically in the Quiz?
  • Reports and Statistics 2
    • How do I know how many courses are in my Canvas instance?
    • What Reports are available at the account-level?
  • Rich Content Editor 3
    • How do I create a caption file for an external video?
    • How do I create captions for new or uploaded videos in Canvas?
    • How do I view captions in a video?
  • Roles and Permissions 8
    • What are the differences between course-level roles and account-level roles?
    • What do the different icons on the permissions page mean?
    • How do I create course-level roles?
    • How do I set permissions for course-level roles?
    • How do I create account-level roles?
    • How do I set permissions for an account-level admin?
    • How do I set permissions for a sub-account-level admin?
    • What are the most commonly used account-level roles?
  • Rubrics 5
    • What are account-level Rubrics?
    • Where are my account-level Rubrics?
    • How do I create an account-level Rubric?
    • How do I delete an account-level Rubric?
    • Why can't I edit my Rubric any more?
  • Settings 6
    • What are my account settings?
    • How do I send an announcement to all users in my account?
    • How do I change open registration settings for my account?
    • How do I change the Email Notification "From" Name?
    • How do I display the one time popup warning on the Notifications page?
    • How do I see which Notifications have been sent to a user?
  • SIS Imports 3
    • What are SIS Imports?
    • How does Canvas handle new student enrollment by email address?
    • How does Canvas handle email address conflicts on SIS import?
  • Terms 6
    • What is a Term?
    • How do I set up term dates effectively?
    • What should I do at the beginning and end of each term?
    • What should I encourage instructors to do at the beginning and end of each term?
    • What do I do if a course extends for more than one term?
    • What is the relationship between SIS, term dates, course dates, and section dates?
  • Users 16
    • How do I find users in my account?
    • How do I message a user in my account?
    • How do I edit a user's details in my account?
    • How do I edit a user's sortable name?
    • How do I view the enrollments for a user in my account?
    • How do I view the page views for a user in my account?
    • How do I manage profile pictures for users in my account?
    • How do I manually add a new user to my account?
    • How do I delete a user from my account?
    • How do I merge users in my account?
    • How do I masquerade as a user?
    • How do I view groups at the account-level?
    • How do I create a new group sets at the account-level?
    • How do I create groups at the account-level?
    • What do I do if a student has an incomplete?
    • How do I reinstate a student if they have been accidentally un-enrolled from the course?
  • Support Information (Zendesk) 7
    • How will I know if there is a Canvas outage?
    • How do I log in to Zendesk?
    • How do I read a ticket in Zendesk?
    • How do I respond to an end user in Zendesk?
    • How do I assign a ticket to a fellow Support Admin at my organization?
    • How do I escalate a ticket to the Support Team?
    • How do I mark a ticket as solved in Zendesk?
  • Frequently Asked Questions 3
    • How does the Canvas announcement feed integrate with iTunes?
    • Why does the student see a different version of the quiz than the one I am working on?
    • What aspects of the user experience can the LMS admin enable or disable?

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Updated on 05/11/2013

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Last Updated

May 17, 2013

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Other Resources

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  • Getting Started
  • Canvas Student Quickstart Guide
  • Canvas Instructor Quickstart Guide
  • Canvas Guides

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  • Canvas Instructor Guide
  • Canvas Designer Guide
  • Canvas Admin Guide
  • Video Tutorials

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Which browsers does Canvas support?

Supported Browsers

Because it's built using web standards, Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.

Canvas supports the last two versions of every browser release. We highly recommend updating to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in.

As of May 17, 2013, we support the following browsers and Flash versions:

  • Internet Explorer 9 and 10
  • Chrome 24, 25, and 26
  • Safari 5 and 6
  • Firefox 19, 20, and 21
  • Flash 9, 10, and 11 (if you want to use the audio/video recording or viewing feature or upload files)

Some supported browsers may still produce a banner stating "Your browser does not meet the minimum requirements for Canvas." If you have upgraded your browser but you are still seeing the warning banner, try logging out of Canvas and deleting your browser cookies. Click here for help with clearing your cache.

Other Notes:

Flash is required in several places in Canvas: media recording/streaming and viewing as well as uploading files to a course or an assignment. Other than these features, Flash is not required to use most areas of Canvas.

The Java plug-in is required for screen sharing in Conferences. Otherwise, there are no other browser plug-ins used by Canvas.

The Canvas UI was optimized for desktop displays, small form factors such as phones may not be as pleasant to use Canvas with. We recommend trying our Mobile Apps for iOS or Android devices.

There are only two hard requirements:

  • You have to have JavaScript enabled in your browser.
  • No versions prior to IE 9—they're just too old to be able to do the interactive things Canvas does.

Unsupported Browsers

If you are using an unsupported browser, you can update your browser, or you can dismiss the warning banner during the duration of your browser session. For instance, testing centers can dismiss the banner and it won't appear until the next browser session.

Update Your Browser

There are a couple of different ways to update your browser.

1. Every time you open your browser, it will check to make sure it is using the most current version. If it is not updated, your browser will prompt you with a notification and walk you through the update process.

2. Download the latest version of your browser directly. Click the name of your browser below to visit your browser's download page:

  • Internet Explorer
  • Chrome
  • Safari
  • Firefox
  • Flash
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If you need help using Canvas, please click the Help link from inside Canvas or visit Canvas Support here: help.instructure.com/requests/new to submit a ticket. If you have a feature request, please visit the Canvas Community at help.instructure.com. If you have a suggestion to improve Canvas Guides, please leave it below. Thank you!

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