Which browsers does Canvas support?

Canvas supports multiple browsers for both desktop and mobile versions. Learn how to update your browser to meet Canvas requirements so you can correctly log in to Canvas.

Supported Browsers

Because it's built using web standards, Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.

Canvas supports the last two versions of every browser release. We highly recommend updating to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in.

As of March 6, 2014, we support the following desktop browsers and Flash versions:

  • Internet Explorer 9, 10, and 11 (note: IE 9 will no longer be supported as of May 24, 2014)
  • Chrome 32 and 33
  • Safari 6 and 7
  • Firefox 26 and 27
  • Flash 10, 11, and 12 (if you want to use the audio/video recording or viewing feature or upload files)
  • Respondus Lockdown Browser (supporting the latest system requirements)

Some supported browsers may still produce a banner stating Your browser does not meet the minimum requirements for Canvas. If you have upgraded your browser but you are still seeing the warning banner, try logging out of Canvas and deleting your browser cookies. Click here for help with clearing your cache.

If you are using an unsupported browser, you can update your browser, or you can dismiss the warning banner during the duration of your browser session. For instance, testing centers can dismiss the banner and it won't appear until the next browser session.

Required Components

Flash is required in several places in Canvas: media recording/streaming and viewing as well as uploading files to a course or an assignment. Other than these features, Flash is not required to use most areas of Canvas.

The Java plug-in is required for screen sharing in Conferences. Please note that some browsers do not support Java. Otherwise, there are no other browser plug-ins used by Canvas.

Update Your Desktop Browser

There are a couple of different ways to update your desktop browser.

1. Every time you open your browser, it will check to make sure it is using the most current version. If it is not updated, your browser will prompt you with a notification and walk you through the update process.

2. Download the latest version of your desktop browser directly. Click the name of your browser below to visit your browser's download page:

Browser Privacy Settings

Some browsers may occasionally make modifications to privacy settings to protect users from possible unsecured content. Unsecured content is identified with the prefix http:// in the URL and can create mixed content in your Canvas Page. Secured content is identified with the https:// prefix in the URL.

Note: If you embed Canvas lessons inside your course, you can now prevent browser issues with mixed content using secured Canvas Guides URLs.  

We recommend following any browser security policies established by your institution, especially if you are using Canvas on a computer provided by your institution. You may want to use Canvas in an alternative browser instead.

If you are using a browser that is affected, please be aware of possible restrictions. The following are known issues in specific browsers that may block or create mixed content within Canvas.

Chrome Security

Chrome Security

Google Chrome verifies that the website content you view is transmitted securely. If you visit a page in your Canvas course that is linked to insecure content, Chrome will display a shield icon in the browser address bar.

You can choose to override the security restriction and display the content anyway by clicking the shield icon and then clicking the Load unsafe script button.

Chrome Media Permissions

Chrome has its own media permission within the browser. To use your computer camera and microphone within any Canvas feature, you will have to approve two permissions:

  1. Allow access to Canvas via the Adobe Flash Player Settings [1]. This prompt appears in the center of the video and audio pop-up windows, or the center of the browser if you are accessing Conversations.
  2. Allow access to Canvas via Chrome's media permission settings [2]. This prompt appears just below the address bar. Click the Allow button.

Firefox Security

Firefox Security

Firefox verifies that the website content you view is transmitted securely. If you visit a page in your Canvas course that is linked to insecure content, Firefox will display a shield icon in the browser address bar [1].

You can choose to override the security restriction and display the content anyway by clicking the shield icon, clicking the Keep Blocking drop-down menu [2], and selecting the Disable Protection on This Page option [3].

Canvas on Mobile Devices

The Canvas interface was optimized for desktop displays, so using small form factors such as phones may not be a pleasant experience in using Canvas. Canvas is not officially supported on mobile browsers. We recommend using Canvas mobile applications for an improved user experience. (Note: At this time, Canvas apps are only available in English.)

Since Canvas uses small elements of Flash, not all Canvas features may be supported on mobile devices, especially on iOS.  

Mobile Browsers

Visit the Apple store or the Play store to download mobile browsers. The following major browsers are compatible with mobile devices but Canvas features may not be supported:

iOS

  • Safari (default browser that opens from Canvas)
  • Chrome
  • Photon Flash Player (supports Flash
)

Android

  • Internet
  • Firefox
  • Chrome

Note: Android default browser varies per mobile device.

(Optional) Lesson Feedback (0)

Please let us know if any information in this lesson appears to be incorrect in terms of Canvas functionality only (please do not submit feature requests here). This is not a help site, and responses will not be answered. If your Canvas course/account is having trouble completing any of the tasks outlined in this lesson, please contact Canvas Support by submitting a HELP TICKET via the Help Link within Canvas or emailing support@instructure.com. Thank you.

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