Recent Updates
-
Updated on: Jul 14, 2023
How do I escalate an SIS case to SIS Support in the Field Admin Console?
Manual Canvas Admin Guide -
Updated on: Jul 14, 2023
How do I escalate a case to Canvas Support in the Field Admin Console?
Manual Canvas Admin Guide -
Updated on: Jul 14, 2023
How do I create an SIS support case in the Field Admin Console?
Manual Canvas Admin Guide -
Updated on: Jul 14, 2023
How do I create a case in the Field Admin Console?
Manual Canvas Admin Guide -
Updated on: Jul 14, 2023
How do I manage KB update requests in the Field Admin Console?
Manual Canvas Admin Guide -
Updated on: Jul 14, 2023
How do I log in to the Field Cloud Admin Console?
If you are an admin with the correct permissions, you can log in to Service Cloud and view support tickets for your institution.
Note: If you see login errors:
- You may need to open cases.canvaslms.com in the same browser window where you are logged into Canvas.
- You may be logged into the wrong Canvas account. Check your URL and try again.
- You may be logged into Canvas as the wrong user. Log out of Canvas and log in as the correct user.
- You may not be setup as a Field Admin. Contact your Customer Success Manager.
Manual Canvas Admin Guide -
Updated on: Jul 14, 2023
How do I use the Field Admin Console?
Manual Canvas Admin Guide -
Updated on: Jul 05, 2023
How do I embed a video in a page in a course?
Manual Canvas Instructor Guide -
Updated on: Jul 05, 2023
What is the Designer role?
Manual Canvas Basics Guide -
Updated on: Jul 05, 2023
How do I insert stimulus content in New Quizzes?
Manual Canvas Instructor Guide