Canvas Guides (English)ImpactImpact GuideCampaignsHow do I create a campaign from the Tool Adoption Report in the Impact Dashboard?

How do I create a campaign from the Tool Adoption Report in the Impact Dashboard?

You can set up a targeted communication campaign based on tool usage statistics by using the Tool Adoption Report.

Open Insights

Open Insights

In Global Navigation, click the Insights link [1]. Click the Tool Adoption tab [2].

View Tool Adoption

View Tool Adoption

View the Tool Adoption Report.

 

View Monitor Adoption

View Monitor Adoption

Select the desired monitor category. The Adoption Rates will be displayed in the Adoption Rates table [2].

Start Campaign

Start Campaign

Click the Start campaign link [1]. You can then select between Non-active users or Active users between the selected start date and end date [2].

Add Campaign

Add Campaign

Add the campaign information to each section. Click the Save button to be taken to your newly created campaign.

View Campaign

View Campaign

Add your messages and/or support content to the campaign and start your campaign or schedule a launch date.