Canvas Guides (English)ImpactImpact Guide SettingsHow do I check that my Impact data is being synced?

How do I check that my Impact data is being synced?

By using the System Status page, you can check that the course information from your LMS is being synchronized properly with your Impact instance.

Open Impact Dashboard

Open Impact Dashboard

In Global Navigation, click the Settings menu [1]. Then click the System Status link [2].

View System Status

View System Status

The Status page displays the overall health of all services and the AWS region of the instance.

View Status Overview

View Status Overview

If there are no disruption warnings at the top of the page and all individual statuses are listed as OK, the LMS data synchronization is running correctly.

View Service Interruption

View Service Interruption

If a service disruption notice is shown related to LMS Data Synchronization, this could mean that the synchronization process has been interrupted or that discrepancies have been detected between the LMS and Impact databases.

View Status Overview

View Status Overview

The individual statuses in Status Overview provide clarification on the nature of the disruption.

If you encounter an unexpected disruption in your LMS Data Synchronization, please submit a support ticket.