How do I check that my Impact service is running correctly?
By using the System Status page, you can monitor the health of Impact processes and services.
Open Impact Dashboard
In Global Navigation, click the Admin link [1]. Then click the Impact Status link [2].
View System Status
The Status page displays the overall health of all services and the AWS region of the instance.
View Service Interruption
In case of a service interruption, a red indicator displays [1] with an overview of the affected services [2]. If an unexpected disruption occurs, please submit a support ticket to [email protected].
View Status Overview
The Status Overview displays detailed information on the status of each service or service component.
View Instance Settings
Instance Settings displays information about instance-wide settings.
Note(s):
- For Canvas, it is expected to see LMS Data Synchronization: Off.
- For Blackboard, it is expected to see LMS Data Synchronization: On.
