Canvas Guides (English)ImpactImpact Guide SettingsHow do I check that my Impact service is running correctly?

How do I check that my Impact service is running correctly?

By using the System Status page, you can monitor the health of Impact processes and services.

Open Impact Dashboard

Open Impact Dashboard

In Global Navigation, click the Settings icon [1]. Then click the System Status link [2].

View System Status

View System Status

The Status page displays the overall health of all services and the AWS region of the instance.

View Service Interruption

View Service Interruption

In case of a service interruption, a red indicator displays [1] with an overview of the affected services [2]. If an unexpected disruption occurs, please submit a support ticket.

View Status Overview

View Status Overview

Status Overview displays detailed information on the status of each service or service component.

View Instance Settings

View Instance Settings

Instance Settings displays information about instance-wide settings.