Search Results
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What factors determine Impact message visibility?
Updated on: Nov 05, 2024
Impact messages are displayed to users within your learning application based on several targeting rules and visibility settings. This article will... -
How do I add a support article to an existing campaign in the Impact Dashboard?
Impact allows you to assign a support article to an existing campaign to apply the user targeting rules (as defined for the campaign) to your... -
How do I upload a caption file in Canvas Studio?
Updated on: May 07, 2024
In Canvas Studio, you can upload caption files for your media. You can upload the following file types: SRT files, the most common transcript... -
How do I view and filter Campaign Content?
Updated on: Oct 30, 2024
You can view and filter Campaign Content in Campaigns. How do I view and filter Campaign Content? ... -
How do I join a conference in a course as an observer?
Updated on: Nov 22, 2023
You can join a conference that has already been started by the conference host. In order to join a conference, you must first be invited to the... -
How do I target users of a course, term or sub-account in a message?
Updated on: Nov 05, 2024
You can effectively target users within a course, term, or sub-account when sending messages. By navigating the messaging features, you can add... -
How do I mention a user in an announcement reply as an instructor?
You can @mention a user in an announcement reply. Course users mentioned in a reply may receive a notification based on their preferred... -
How do I connect the Inline Editor to a sub-account?
Updated on: Oct 28, 2024
You can connect the Inline Editor to a sub-account to create monitors, messages, support articles, and walkthroughs from within your learning... -
How do I add media from YouTube and Vimeo in my Studio account?
Updated on: May 07, 2024
If allowed by your institution, you can add media from YouTube and Vimeo in your Studio account. Once the YouTube or Vimeo video is added in... -
How do I update the contact options in the Impact Support Center?
As an Impact admin, you can manage the support channels and routes available based on a user’s role, the time of day, and the day of the week. ...
