Recent Updates

  • Updated on: Dec 20, 2019

    How do I clear my browser cache on a PC?

    A browser cache stores copies of web pages you visit which allows the pages to load faster. Clearing the cache helps keep pages updated with the correct information.

  • Updated on: Dec 20, 2019

    What are grading schemes?

    A grading scheme is a set of criteria that measures varying levels of achievement in a course. Account-level grading schemes are grading schemes that can be defined at the account or sub-account level for the entire institution. On a course level, instructors can apply grading schemes to both students' final grades and individual assignments. Without a grading scheme, scores are not measured against any specific standard.

    View a video about Grading Schemes.


    • Account-level grading schemes automatically appear within all courses in the account. When an instructor links a grading scheme created at the account level, the grading scheme is linked, not imported, as a new scheme on the course level. Grading schemes imported from the account level can only be modified by users with grading scheme permissions.
    • Grading schemes created at the account level automatically appear on the sub-account level.
  • Updated on: Dec 20, 2019

    What is the Scheduler?

    Scheduler is a Calendar tool that creates appointment groups within a course or group. Students can sign up for a time slot within the appointment group. Some appointment time slots may only allow one student to sign up at a time, while others may allow an entire group to sign up.

    Only students can sign up for appointment slots in the Scheduler. If a student signs up for an appointment slot, an observer who is observing the student can view the appointment in the student's calendar. Observers cannot sign up for an appointment on behalf of a student.

    Note: The Scheduler tool is optional in the Calendar. If you are an instructor and Scheduler is not available to you, please contact your Canvas admin. If you are an admin, contact your Customer Success Manager.

  • Updated on: Dec 20, 2019

    What are What-If Grades?

    What-If Grades allow students to calculate their total grade by entering hypothetical grades for assignments. Only students can enter and view What-If scores. Learn how students use What-If Scores.


    • If Multiple Grading Periods are enabled in your course and users cannot view total grades, or if you have hidden student grade totals in Course Settings, students cannot view their current or total grade in the student Grades page.
    • Currently instructors cannot create hypothetical scores for students like What-If scores. However, you can view current and total scores for students by viewing the Student Interactions Report.
  • You can add administrative users to a Canvas account in Account Settings. When you assign a user as an admin in the top-level account, that user has essentially all privileges in any sub-account in Canvas.

    Once you add users as admins, if the users already have a profile in Canvas, they will receive an email notifying them that they are now an admin for the account. If the users do not already have a profile, they will receive an email with a link to create a profile and access the account.

    If you want to give a Canvas user rights to manage a catalog but not allow full admin access, you can add a user as a subcatalog admin directly in your Catalog account instead.


    • When adding an administrative user, you must assign the user to an account role. Before adding a user, ensure that you have created the necessary account-level role.
    • Your administrative user list includes the Catalog API, which is currently included in all Catalog accounts.
    Manual Catalog Guide
  • Canvas admins are not automatically given access to the admin features in Canvas Catalog. Catalog admins can manage all course and program listings in Catalog, as well as user registration, reports, and promotions.

    If a Canvas admin needs to be an admin in Canvas Catalog, you will need to enable the catalog permission for the admin's role at the account level. For more information about permissions, please see the Canvas Admin Guide.

    Note: The catalog permission only appears in Permissions for institutions that have a Canvas Catalog account and does not apply to subaccount roles.

    Manual Catalog Guide