How do I get help with the Canvas Parent app on my Android device?
From the Help Menu, you can reference the Canvas Guides, report a problem, request a new feature, write a review, or view legal information.
Open User Menu
Tap the Menu icon.
Tap the Help link.
Search the Canvas Guides
To search the Canvas Guides, tap the Search the Canvas Guides link. The app will open your mobile browser and display the Canvas Guides search page.
Report a Problem
If you encounter a problem in the Parent app, tap the Report a Problem link.
In the Subject field, you can create a subject line.
The Parent app automatically creates a message that includes your Canvas URL and the version of the Parent app you are using.
In the Description field, compose your message.
Choose Impact Level
Tap the How is this affecting you? menu.
Then tap the text phrase that best fits how the problem is affecting you.
Tap the Send button.
Request a Feature
If you have a feature you'd like to see in the Parent app, tap the Request a Feature link. The app will open a list of email apps you can choose from to send a message. The email app you choose will auto-populate with contact and Parent app information.
Share Your Love for the App
To leave a review of the Canvas Parent app, tap the Share Your Love for the App link. The app will open the Play Store where you can leave feedback.
Open Legal Documents