Recent Updates

  • You can add new users to your account. Users can only be added at the account level.

    If you use SIS Imports, you do not need to add any users to your account, as they can be added through your student information system (SIS).

    Account Invitations

    When a user account is manually added, Canvas gives an option to generate an account invitation. If this invitation is sent, the user is invited to complete the registration process by creating a password. Once the user has an account, the user can also be added to a course. If a user is invited to a course without having an account, the user will have to create an account before accepting the course invitation.

    When users are invited to a course manually, they can view the course invitation link in their email and click it to view a preview of the Canvas course. To officially accept, they must click an Accept button in the Canvas interface. However, if you prefer to disable course previews and have users automatically join the course when they view the Canvas course, please contact your Customer Success Manager to disable invitation previews.

    Email Addresses

    Canvas identifies users by email address. When students are added to a course, Canvas attempts to reconcile any email address conflicts when the user first logs in to the course:

    • If the user does not have a username in the course's root account, the user's email address is linked to another user within the account, or the institution does not use delegated authentication if open registration is enabled, an account will be created for the user. Adding an email address that is not already linked to an account will only work if Open Registration is enabled.
    • If the email address is already associated with an account, the student will be asked to log in to Canvas using his or her existing email address.
    • Sometimes a student may be using multiple email addresses within Canvas. If a student responds to an account invitation at one email address, but is logged in to Canvas using a different email address, the student will be asked if they want to link both addresses to the same account. 
  • Updated on: Oct 23, 2024

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  • Once you download the Canvas app from the iTunes store, you can use the app to log in to your Canvas account.

    The Canvas app will ask you for the name of your institution to find your Canvas account. If the app cannot find your institution, you can use your institution's Canvas URL to log in.  

    The images in this lesson are shown for a phone display, but unless otherwise noted, tablet displays mirror the same steps.

    Note: If you do not want to locate your Canvas URL every time you log in to Canvas, learn how to switch to another user account.