How do Notification Preferences work?

Notification Preferences allow users to select how and when they want to be notified when various events occur within a course. Notifications are applied to all courses in Canvas.

View a video about Notification Preferences.

With the explosion of social media and mobile electronic devices, we live in an increasingly connected world. Canvas understands that, and gives you a wide variety of communication options to keep you connected.

Users can set their own Notification Preferences to select how and when they want to be notified when various events occur within a course. Unless these settings are changed, by default users will be notified whenever there is a change in a due date, an updated assignment, or a message sent from within Canvas. Learn more about default Canvas notifications.

Canvas supports notification through email, SMS text message, and Twitter. Canvas users can choose how often they want to receive Canvas notifications.

Note: The Canvas by Instructure Android app supports notification preferences. However, setting preferences inside the app will override preferences in the browser version of Canvas, and some preferences are not supported.

View Weekly Notification Time

View Weekly Notification Time

At the bottom of the page, Canvas will let you know when you can expect to receive each notification. The date and time will vary between users.

Add Ways to Contact

Add Ways to Contact

Before you can set your Notification Preferences, you will need to set the ways you want to be notified.

Your account will already display the default email associated with your account. However, if you want to add an additional email address, click the Add Email Address link [1].

If you want to add SMS text messages as a contact method, click the Add Contact Method link [2].

Edit Contact Methods

Edit Contact Methods

Canvas will ask to verify your additional contact methods. Once they have been verified, a checkmark will appear next to the method type [1]. You can delete additional contact methods at any time by clicking the Delete icon [2].

Bounced Communication Warnings

Canvas does not send notifications to communication channels that have bounced, which means the channel can no longer attempt to generate or send a notification. Bounces can occur from invalid addresses (caused by address typos, changed addresses, etc.) or blocked servers.

You will be notified in Canvas when one of your communication channels has bounced. If you are on a Canvas page outside of your User Settings, Canvas displays a warning banner at the top of your browser window [1].

In User Settings, the bounced contact method displays a warning icon [2]. To correct the error, you can remove then re-add the contact method to your profile.

Link to Web Services

Link to Web Services

The Web Services portion on your settings page is divided into two columns. Services you have already registered, such as through the Ways to Contact section of your settings, or through course Collaborations and assignments, appear in the left column under the Registered Services heading [1]. Other services that are available for registration appear in the right column under the Other Services heading [2].

Learn how to add web services in Canvas.

View Approved Integrations

View Approved Integrations

When you allow third-party integrations to access your account, the Approved Integrations section will appear and display the authorized integrations. Each integration will show you the name of the app, the purpose (if one is noted), the date the app was last used, the date the app expires, and a link to view further details.