How do I add a text (SMS) contact method in Canvas?

You can add a text or SMS communication channel to receive Canvas notifications on your cell phone. Text or SMS channels appear under the Other Contacts sidebar heading.

Once you have enabled the contact method, learn how to set notification preferences.

SMS notifications are currently available for cellular numbers registered in Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Denmark, Ecuador, Finland, France, Germany, Honduras, Hong Kong, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Philippines, Poland, Qatar, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States of America, and Uruguay.

Note: If you have a mobile device and have enabled push notifications, your Canvas profile will include a For All Devices push contact type. If you delete this contact method, the method will reappear the next time you enable the Canvas app on your mobile device.

Open User Settings

Open User Settings

In Global Navigation, click the Account link [1], then click the Settings link [2].

Add Contact Method

Add Contact Method

In the Other Contacts section, click the Add Contact Method link.

Register SMS: United States

Register SMS: United States

If you are in the United States, enter your 10-digit cell phone number [1], and select your cell phone carrier [2]. The SMS Email field [3] will auto-populate your SMS email address.

Click the Register SMS button [4].

Register SMS: International

Register SMS: International

If you're located outside the United States, you may be able to select your country [1] and enter your cell number [2]. Click the Register SMS button [3].

Note: International SMS must be enabled by your institution. If you cannot select a country, this feature is not available to you.

Confirm SMS Number

Confirm SMS Number

Check your cell phone for a confirmation code from canvas. Enter the code into the text field [1]. To resend the confirmation again, click the Re-Send Confirmation link [2]. Click the Confirm button [3].

Delete SMS

Delete SMS

To delete the contact method, click the Delete icon.

Confirm Deletion

Confirm Deletion

Click the OK button.