How do I add an SMS communication channel in Canvas?

You can add a text or SMS communication channel to receive Canvas notifications.

Open Settings

Open Settings

In the Help Corner, click the Settings link.

Add Contact Method

Add Contact Method

Click the Add Contact Method link.

Register Communication

Register Communication

Add your phone information:

  1. Type in the phone number you want to add in the Cell Number field.
  2. Select the Carrier dropdown menu to add your carrier.
  3. The SMS Email field will auto-populate depending on your provider.
  4. When you are finished, click on the Register SMS button. You will receive a text message on your cell phone with an activation code.

Confirm SMS Number

Confirm SMS Number

Enter the code into the text field and click on the Confirm button [1]. Click on the Re-Send Confirmation link to get the confirmation sent to your phone again [2].

View Other Contacts

View Other Contacts

The SMS communication you added will show up under the Ways to Contact sidebar under Other Contacts.

Learn how to receive text notifications in your Notification Preferences.

Lesson Feedback (Optional) (0)

Please let us know if any information in this lesson appears to be incorrect in terms of Canvas functionality only (please do not submit feature requests here). This is not a help site, and submitted comments cannot be answered. If your Canvas course/account is having trouble completing any of the tasks outlined in this lesson, please contact Canvas Support by submitting a HELP TICKET via the Help Link within Canvas or emailing support@instructure.com. Thank you.

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