How do I add a text (SMS) contact method in Canvas?

You can add a text or SMS communication channel to receive Canvas notifications on your cell phone. Text or SMS channels appear under the Other Contacts sidebar heading.

Once you have enabled the contact method, learn how to set notification preferences.

Note: If you have an Android device and have enabled push notifications, your Canvas profile will include a For All Devices push contact type. If you delete this contact method, the method will reappear the next time you enable the Canvas app on your Android device.

Open Settings

Open Settings

In the Help Corner, click the Settings link.

Add Contact Method

Add Contact Method

Click the Add Contact Method link.

Register SMS

Register SMS

Add your phone information:

  1. Type in the phone number you want to add in the Cell Number field.
  2. Select the Carrier drop-down menu to add your carrier.
  3. The SMS Email field will auto-populate depending on your provider.
  4. When you are finished, click on the Register SMS button. You will receive a text message on your cell phone with an activation code.

Confirm SMS Number

Confirm SMS Number

Enter the code into the text field and click on the Confirm button [1]. Click on the Re-Send Confirmation link to get the confirmation sent to your phone again [2].

View SMS

View SMS

The SMS communication you added will show up under the Ways to Contact sidebar under Other Contacts.

The contact method will appear in gray italics until it has been activated.

Delete Contact Method

Delete Contact Method

To delete the contact method, click the Delete icon.

Confirm Deletion

Confirm Deletion

Click the OK button.