How do I find my unread messages in Conversations?

Canvas recently introduced a new page design called the New Canvas User Interface (UI). This lesson may include two images for specific steps to show the difference between the two designs. Unless otherwise indicated, the functionality and location of the components remain the same. The view available to you is determined by your institution.

You can view all unread messages in your Conversations Inbox. You can also filter messages to show only unread messages.

Open Inbox

Open Inbox

In the Help Corner, click the Inbox link.

Open Inbox in New Canvas UI

Open Inbox in New Canvas UI

If you are using the New Canvas User Interface (UI), in Global Navigation, click the Inbox link.

View Unread Message

View Unread Message

All unread messages have an indicator next to the message. Once a Conversation has been read, the indicator disappears.

Mark as Unread

Mark as Unread

If you want to mark a Conversation as unread, hover next to the message until you see a dot and click it.

Mark Multiple Messages

You can mark multiple Conversations as unread or read, by pressing the command key (Mac) or the control key (Windows) while clicking multiple messages.

Locate and click the settings icon and choose Mark as unread [1].

If you select multiple unread messages, you will see Mark as read [2].

Select Unread Conversations

Select Unread Conversations

To view only unread messages, open the the Inbox drop-down menu [1]. Select the Unread [2] link.