How do I attach a media comment to a message?

Canvas recently introduced a new page design called the New Canvas User Interface (UI). This lesson may include two images for specific steps to show the difference between the two designs. Unless otherwise indicated, the functionality and location of the components remain the same. The view available to you is determined by your institution.

You can record or upload video and audio files as part of your Conversations messages.

For more information about supported uploaded media types, please see the Canvas Media Files lesson.

Note: Attachments appear in your user files in the Conversation Attachments folder and count against the files limit for your account.

Open Inbox

Open Inbox

In the Help Corner, click the Inbox link.

Open Inbox in New Canvas UI

Open Inbox in New Canvas UI

If you are using the New Canvas User Interface (UI), in Global Navigation, click the Inbox link.

Compose Message

Click the Compose icon to start a new message.

Open Media

Open Media

Click the media icon to attach a media comment or file.

Record Media Comment

Record Media Comment

A pop-up window will appear in your browser. Note: If you see a message from Adobe Flash Player and instructure.com requesting access, click the Allow button.

Click the Record Media tab [1]. Select your preferred media method: record with webcam [2] or record with microphone only [3]. In the title field, name your media comment [4]. When you're ready to record, click anywhere within the media comment to start recording [5].

Create Recording

Create Recording

The timer with the red dot [1] will indicate you are recording your media comment, as well as the length of the comment. Once you are finished recording, click anywhere within the media comment to stop the recording [2].

Save Recording

Save Recording

Before you attach the media comment, you have the chance to review it. If you are happy with the result, click the Save button [1]. If you want to re-record the recording, click the Record button [2] to start over.

Upload Media Comment

Upload Media Comment

If you have a previously recorded media file, you can upload it as part of your message. Click the Upload Media tab [1]. Click either the Select Audio File button [2] or Select Video File button [3].

Upload Media File

Upload Media File

Locate the media file on your computer. Click the Open button.

Send Message

Send Message

Your media comment will appear in your message [1]. If you want to remove the comment, click the X icon [2] to remove it from the message. When you are finished, click the Send button [3].

View Media Comment

The media comment will appear below the message. Click the link to view the file.