Canvas Guides (en)Mobile Guides - Canvas ParentCanvas Parent iOS Guide ObserversHow do I get help with the Canvas Parent app on my iOS device?

How do I get help with the Canvas Parent app on my iOS device?

From the Help Menu, you can reference the Canvas Guides, report a problem with the app, request a new feature, and view the Terms of Use.

Open User Menu

Open User Menu

Tap the Menu icon.

Open Help

Open Help

Tap the Help link.

Open Canvas Guides

Open Canvas Guides

To search the Canvas Guides, tap the View Canvas Guides button. The app will open your mobile browser and display the Canvas Guides search page.

Report a Problem

Report a Problem

If you encounter a problem in the Parent app, tap the Report a Problem button.

Create Subject

Create Subject

The Parent app automatically creates a message that includes your Canvas URL and the version of the Parent app you are using.

In the Subject field, you can create a subject line.

Choose Impact Level

Choose Impact Level

In the Impact field, tap the Choose One link.

Select Impact Level

Select Impact

Tap the text phrase that best fits how the problem is affecting you.

Send Message

Send Message

Compose your message in the text field [1], then tap the Send link [2].

Request a Feature

Request a Feature

If you have a feature you'd like to see in the Parent app, tap the Request a Feature button.

Create Subject

Create Subject

The Parent app automatically creates a message to the mobile team.

In the Subject field, you can create a subject line.

Choose Impact Level

Choose Impact Level

In the Impact field, tap the Choose One link.

Select Impact Level

Select Impact Level

Tap the Casual question or suggestion option.

Send Message

Send Message

Compose your message in the text field [1], then tap the Send link [2].

View Terms of Use

View Terms of Use

To view the Terms of Use, tap the Terms of Use button.