Recent Updates
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Updated on: Jun 17, 2022
How do I export quiz content from a course?
If you need to export quiz content from your course, you can export quiz content as a QTI ZIP file.
Note: Quiz exports do not include question banks. An exported quiz that was linked to a question bank will not include questions from that bank when imported into a new course, unless it was linked to an account-level question bank and both courses belong to that account. If you need to include question banks and want to import the quiz into another course, you may prefer to export your Canvas course instead and select only quizzes in the course import.
Manual Canvas Instructor Guide -
Updated on: Jun 07, 2022
Which countries are restricted from using Canvas?
Manual Canvas Basics Guide -
Updated on: Jun 07, 2022
How do I create a File Upload quiz question?
You can create a question for students that requires a file upload and can be used for PDFs, images, audio files, video files, etc. This question type requires manual grading and accepts one file per question.
Manual Canvas Instructor Guide -
Updated on: Jun 07, 2022
What is the hierarchical structure for Canvas accounts?
The terms account and sub-account are organizational units within Canvas. Every instance of Canvas has the potential to contain a hierarchy of accounts and sub-accounts but starts out with just one account (referred to as the top-level account). Accounts include subaccounts, courses, and sections, all of which can be added manually in Canvas, via the API, or via SIS imports.
Manual Canvas Admin Guide -
Updated on: Jun 07, 2022
How can I manage support tickets for my institution?
Ticketing System Choice gives you the opportunity to choose from three possible destinations for where the tickets your users create through the Canvas Help Menu will go and will help you streamline your internal support team's workflow. To learn more about Ticketing System Choice, visit the Canvas Labs in the Community.
You can choose to route your users' tickets:
- To our ticketing system (Salesforce Service Cloud)
- To your own instance of Zendesk or Service Cloud using a custom API connector
- To almost any other ticketing system by email or web post
Manual Canvas Admin Guide -
Updated on: Jun 03, 2022
How do I sync grades from Canvas to the Synergy gradebook?
Manual Synergy -
Updated on: Jun 03, 2022
How do I view details for a Canvas Synergy grade sync as an instructor?
Manual Synergy -
Updated on: Jun 03, 2022
How do I remaster grade passback and re-sync my entire Canvas course gradebook to Synergy as an instructor?
Manual Synergy -
Updated on: Jun 03, 2022
How do I use a grade sync details page as an instructor?
Manual Synergy -
Updated on: Jun 03, 2022
How do I view my course grade sync history for Canvas Synergy grade passback as an instructor?
Manual Synergy