How do I merge my Canvas Badges/Credentials account?

You can merge your own Canvas Badges/Credentials accounts within the same server. When accounts are merged, your content is copied to the destination account. You can sign in to Canvas Badges/Credentials with either account email.

Notes:

  • All merged issuers display in the destination account. If you hold a staff role on an issuer in both accounts, the destination account defaults to the highest permission level.
  • Group enrollments and pathway subscriptions are not merged.

Open Account Settings

Open Account Settings

In the Global Navigation, click the People icon [1] and then click the Account settings link [2].

Merge Account

Merge Account

To merge your accounts, click the Merge account button.

Enter Account Email

Enter Account Email

Enter the email address which you would like to merge into the account.

Enter Verification Code

Enter Verification Code

Enter the verification code from your email into the verification fields [1]. Click the Continue button [2].

Merge Accounts

Merge Accounts

To merge accounts, click the Merge User button.

View Merged Account Confirmation

View Merged Account Confirmation

A merged account confirmation displays.