How do I get help with the Teacher app on my iOS device?
You can reference the Canvas Guides, get mobile help, or request a new feature directly on your mobile device. After tapping the appropriate button to report a problem or request a feature, the steps to send your message are the same.
The images in this lesson are shown for a phone display, but unless otherwise noted, tablet displays mirror the same steps.
In the Dashboard, tap the Menu icon.
Visit Canvas Guides
To visit the Canvas Guides, tap the Settings icon.
Then tap the Visit the Canvas Guides button. You will be redirected to the Canvas Community where you can view the Table of Contents document for the Canvas Teacher app.
Open Help Menu
To report a problem or request a feature, use the Help Menu. To open the Help Menu, tap the Help link.
Use Help Menu
To receive help with a problem using the Canvas Teacher app, tap the Report a Problem button . To request a new feature in the app, tap the Request a Feature button .
In the Subject field, type a subject line for your problem.
Choose Impact Level
In the Impact field, tap the Choose One link.
Tap the text phrase that best fits how the problem is affecting you.
Compose your message in the text field , then tap the Send link .