Canvas Guides (en)Mobile Guides - Canvas Teacher Canvas Teacher iOS Guide NavigationHow do I get help with the Teacher app on my iOS device?

How do I get help with the Teacher app on my iOS device?

You can reference the Canvas Guides, get mobile help, or request a new feature directly on your mobile device. After tapping the appropriate button to report a problem or request a feature, the steps to send your message are the same.

The images in this lesson are shown for a phone display, but unless otherwise noted, tablet displays mirror the same steps.

Open Profile

Open Profile

In the Dashboard, tap the Menu icon.

Visit Canvas Guides

Open Settings

To visit the Canvas Guides, tap the Settings icon.

Visit the Canvas Guides

Then tap the Visit the Canvas Guides button. You will be redirected to the Canvas Community where you can view the Table of Contents document for the Canvas Teacher app.

Open Help Menu

Open Help Menu

To report a problem or request a feature, use the Help Menu. To open the Help Menu, tap the Help link.

Use Help Menu

Use Help Menu

To receive help with a problem using the Canvas Teacher app, tap the Report a Problem button [1]. To request a new feature in the app, tap the Request a Feature button [2].

Create Subject

Create Subject

In the Subject field, type a subject line for your problem.

Choose Impact Level

Choose Impact Level

In the Impact field, tap the Choose One link.

Select Impact Level

Tap the text phrase that best fits how the problem is affecting you.

Send Message

Send Message

Compose your message in the text field [1], then tap the Send link [2].

View Terms of Use

Report a Problem

If you need to view the terms of use for the Teacher app, tap the Terms of Use button. You will be redirected to the Terms of Use page for Canvas at canvaslms.com.