Canvas Guides (en)Mobile Guides - Canvas Teacher Canvas Teacher iOS Guide App SettingsWhat Teacher app options can I manage from my iOS device settings?

What Teacher app options can I manage from my iOS device settings?

From your iOS device settings, you can manage access settings, allow cross-website tracking, open external tools in Safari, and reset your cache.

Enabling the option to allow cross-website tracking helps users avoid errors with files, images, and alerts in the Student app. If you are experiencing difficulties downloading files and viewing images in the app, you may want to enable this option.

Enabling the option to open external tools in Safari launches the Safari browser app for external tools. If this option is not enabled, external tools open in web view inside the Teacher app. If you are experiencing difficulties with viewing external tools, you may want to enable this option.

Resetting your cache clears all app-specific information from your device, including login details, some annotated documents, and app settings. If you experience errors when logging in to the app, you may want to use a cache reset. Because a cache reset removes app information from your device, you may want to try resetting your password or uninstalling the app first.

After enabling the Reset Cache on Next Launch option, you must force close and relaunch the Teacher app for your cache to reset.

Open Settings

Open Settings

On the home screen, tap the Settings icon.

Open Teacher App Settings

Open Teacher App Settings

In the Settings menu, tap the Teacher link.

View Teacher App Settings

View Teacher App Settings

View the Teacher app settings menu.

From the Settings menu, you can manage access settings [1], allow cross-website tracking [2], and app settings [3].

Manage Access Settings

Manage Access Settings

To allow Teacher app information to display in Search and Siri tools, tap the Siri & Search link [1].

To manage Teacher app notification options, tap the Notifications link [2].

Allow Cross-Website Tracking

Allow Cross-Website Tracking

To allow cross-website tracking, tap the Allow Cross-Website Tracking button. When this option is enabled, users may avoid errors with files, images, and alerts in the Teacher app.

Open External Tools in Safari

Open External Tools in Safari

To open external tools in Safari by default, tap the Open external tools in Safari button. When this option is enabled, all external tools launch in the Safari browser app instead of the Teacher app.

Reset Cache on Next Launch

Reset Cache on Next Launch

To reset your cache, tap the Reset Cache on Next Launch button. Resetting your cache clears all app-specific information from your device, including login details, some annotated documents, and app settings.

Notes:

  • After enabling the Reset Cache on Next Launch option, you must force close and relaunch the Teacher app for your cache to reset.
  • After the app has launched, the Reset Cache on Next Launch option toggles to the Off position.