If you are the video owner for a video hosted on a supported third-party media site, or if you already have an online link to a supported video type, you can create caption files for external videos.

Once you have uploaded your video and created captions, learn how to view video captions.

Notes:

• You cannot add a closed-captioning file to an online video if you are not the owner.
• If you view a video in the Canvas by Instructure app, iOS devices can display captions created with WebVTT files. If you cannot view video captions in an iOS device, the caption type is not supported.

Your default email address is used as your main contact method in Canvas and is added when creating your Canvas account. Email addresses are used to create Canvas notifications; they are not used as a contact method for other Canvas users.

If you add another email address as a contact method, you can change your default email address in Canvas.

Depending on how your Canvas account was created, you may be able to make changes to your name, default email, language, time zone, and password.

• Setting a chosen language will override any default language settings across your institution; however, any language set in a course will override your user language.
• Your institution may take care of updating or changing your password by using the password associated with your login credentials for Canvas.
• Users associated with a SIS ID cannot delete their own account.

Note: Some settings may not be available to you. If you are not able to edit your user settings, you will need to contact your institution to change this information.

Canvas is continually creating new features to improve your user experience. The majority of improvements will be made available as part of our regular release cycle. However, some features may affect your personal interaction with Canvas.

This lesson gives an overview of how to manage user-level feature options for your user account. Admins and instructors have no control over user-level features.

To view specific feature options available in Canvas, visit the user account features lesson.

You may be able to change your password in your profile settings.

If you do not have access to change your password, your password is controlled through your institution. Contact your institution to learn how to change your password.

If you can change your password, there are no password reset intervals, so you can change your password as little or as often as you want. However, you can keep strong passwords effective by changing them often. Here are some good password guidelines:

• Use at least eight characters (the more the better), but most people will find anything more than about 15 characters difficult to remember.
• Use a random mixture of characters, upper and lower case, numbers, punctuation, spaces and symbols.
• Don't use a word found in a dictionary, English or foreign.

Note: If you forget your password, you may be able to reset it. Learn how to reset your password.