Recent Updates
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Updated on: Jan 31, 2024
How do I manage a user's login information in an account?
<p>You can manually manage a user's login information in an account. You can create a new login for a user to access Canvas through your Canvas URL and also delete logins.</p> <p>If you have permission, you can also edit passwords for existing user logins. If you cannot view the password field for a user's existing login, you cannot edit the user's password. For assistance with this feature, please contact your Customer Success Manger. Users need to reset their passwords through the institution's password management system.</p> <p><strong>Notes:</strong> </p> <ul><li>New or updated login information is not automatically sent to the student. Changes need to be communicated to the student. For security, login information should not be sent through email and should be communicated verbally.</li> <li>If your account manages user information through a student information system (SIS), changes will also have to be made in the SIS. Any changes made in Canvas will not be passed back to the SIS.</li> </ul>Manual Canvas Admin Guide -
Updated on: Jan 31, 2024
How do I unconclude a course in an account?
<p>If an instructor has the appropriate permissions to conclude a course before the end of the term, Canvas sets an immediate end date for the course and puts the course in an archived state for both students and instructors. However, as an admin, you can unconclude courses at any time if an instructor needs to have a course restored to the account.</p>Manual Canvas Admin Guide -
Updated on: Jan 31, 2024
How do I conclude a course at the end of a term as an admin?
<p>When a course is completed and you want to provide read-only access to the course, you may be able to conclude the course manually in Canvas. However, if your institution uses software that automatically concludes enrollments, you do not have to manually end your course since the end date of the course will automatically conclude the course on your behalf. </p> <p>When courses are manually concluded, all enrollments are removed from the course and placed in the prior enrollments page. All users in the course will have read-only access. This change applies to all enrollments, including course instructors. Instructor-based roles will no longer have the same access in the course and will result in loss of course functionality and user information, such as viewing SIS data. If full functionality is still required for instructors but you want to conclude the course for students, you can change the end date of the course. Please note that instructors can also change the course date for their courses.</p> <p>Once a course is concluded, if you do not want students to be able to view the course at all, you can <a href="../../4214/l/332318?data-resolve-url=true&data-manual-id=4214" data-object-class="article" data-object-uuid="32838876-138b-421a-ae7a-f02c27021cbe" data-object-manual-uuid="2E9EF650-E3D9-012F-D7F2-12313804AAC3" data-resolve-url="true" target="">restrict students from viewing prior courses</a>.</p> <p><strong>Note:</strong> Manually concluding a course is a course permission. If the Conclude this Course button does not appear in Course Settings, this setting has been restricted for your course. If you are an instructor, contact your admin for assistance.</p> <p><strong>Note:</strong> You can <a href="../../4214/l/238004?data-resolve-url=true&data-manual-id=4214" data-object-class="article" data-object-uuid="57593556-5997-480f-9aa8-a189532e1402" data-object-manual-uuid="2E9EF650-E3D9-012F-D7F2-12313804AAC3" data-resolve-url="true" target="">unconclude courses</a> if necessary.</p>Manual Canvas Admin Guide -
Updated on: Jan 31, 2024
How do I change the start and end dates for a course section as an admin?
<p>You can easily edit details for each section in your course. As part of editing details, you may need to create start and end dates for your section. Dates can be shorter than the course dates or overlap the section dates. Changing the section dates creates an override for the section dates, and students can only access the section during the specified section dates. </p> <p><strong>Note:</strong> Sections may be added by your institution's student information system (SIS). </p>Manual Canvas Admin Guide -
Updated on: Jan 31, 2024
How do I add a section to a course as an admin?
<p>You can add a section to your course by editing your course Settings in Canvas. Sections help subdivide students within a course and offer section-specific options such as varied due dates for assignments, discussions, and quizzes. </p> <p>Sections can also be created for students who need extra time in a course, such as if a student has an incomplete grade. </p> <p><strong>Note:</strong> Sections may be added by your institution's student information system (SIS). Some course sections may have already been created for you.</p>Manual Canvas Admin Guide -
Updated on: Jan 26, 2024
How do I archive a badge in Canvas Credentials?
Manual Canvas Badges/Credentials -
Updated on: Jan 26, 2024
How do I delete a badge in Canvas Credentials?
Manual Canvas Badges/Credentials -
Updated on: Jan 20, 2024
How do I award badges to learners in Canvas Badges?
Manual Canvas Badges/Credentials -
Updated on: Jan 20, 2024
How do I revoke a badge assertion in Canvas Badges?
Manual Canvas Badges/Credentials -
Updated on: Jan 18, 2024
How do I view my support cases in the Instructure support portal?
Manual Canvas Admin Guide