Recent Updates

  • Updated on: Oct 21, 2020

    How do I view groups in an account?

    You can view existing groups in your account. Viewing groups at the account level is similar to viewing groups at the course level. The groups created at the account level will still show up in the Groups menu in the Global Navigation menu.

  • If your account has enabled profile pictures for your users, you can manage all profile pictures for your account. Profile pictures are public and automatically approved when users upload an image in their settings. Using profile pictures can make it easier to see the users in your account and managing them gives you the ability to keep the pictures appropriate.

    If a user has a Gravatar and chooses not to upload a profile picture, the Gravatar will show up.

    If a student views another student's user details in a course and reports a profile picture as inappropriate, you can review those profile pictures and approve, lock, or delete the picture. In the courses, instructors can remove profile pictures completely from a user's details page.

  • Updated on: Oct 21, 2020

    How do I create a user?

    You can add new users to your account. Users can only be added at the account level.

    If you use SIS Imports, you do not need to add any users to your account, as they can be added through your student information system (SIS).

    Account Invitations

    When a user account is manually added, Canvas gives an option to generate an account invitation. If this invitation is sent, the user is invited to complete the registration process by creating a password. Once the user has an account, the user can also be added to a course. If a user is invited to a course without having an account, the user will have to create an account before accepting the course invitation.

    When users are invited to a course manually, they can view the course invitation link in their email and click it to view a preview of the Canvas course. To officially accept, they must click an Accept button in the Canvas interface. However, if you prefer to disable course previews and have users automatically join the course when they view the Canvas course, please contact your Customer Success Manager to disable invitation previews.

    Email Addresses

    Canvas identifies users by email address. When students are added to a course, Canvas attempts to reconcile any email address conflicts when the user first logs in to the course:

    • If the user does not have a username in the course's root account, the user's email address is linked to another user within the account, or the institution does not use delegated authentication if open registration is enabled, an account will be created for the user. Adding an email address that is not already linked to an account will only work if Open Registration is enabled.
    • If the email address is already associated with an account, the student will be asked to log in to Canvas using his or her existing email address.
    • Sometimes a student may be using multiple email addresses within Canvas. If a student responds to an account invitation at one email address, but is logged in to Canvas using a different email address, the student will be asked if they want to link both addresses to the same account. 
  • As an admin, you can view all course, group, and account enrollments for a user in your account.

    This page also allows you to quickly unenroll a user from any course, group, or account, if necessary. At the account level, unenrolling a user from a course or group has the same result as removing an enrollment in a course, except you can unenroll the user from multiple courses or groups at once.

    Enrollments are commonly managed automatically in Canvas through student information system CSV files. However, if your instructors have permission to add or remove users, enrollments can be managed manually by a course instructor.

  • Updated on: Oct 21, 2020

    How do I enable Equella for an account?

    Equella is a digital repository that provides a platform for teaching and learning.

    To integrate Equella with your Canvas account, you will need to know your Equella endpoint URL.

    Note: You must have an Equella account before you can enable Equella in Canvas.

  • You you can create new grading periods for all courses within your institution. Grading periods can only be created at the account level.

    Concluded grading periods should never be edited and reused for future terms. Future terms should be added to a new grading period set, with dates defined specifically for the future term. 
Retaining concluded terms and their associated grading periods ensures accuracy in grading reports.

    Grading Periods

    Grading periods are created within a grading period set and associated with a term. All courses associated with the term automatically inherit the grading periods created for the term. Each term can only be associated with one grading period set, but multiple terms can be in the same grading period set. Multiple terms can be added to a grading set if the courses in the terms use the same grading periods. Grading periods can be added to the grading period set in any order and are organized by start date. Start and end dates cannot overlap in a grading period.

    Grading periods can also be weighted. When this option is enabled, the overall grade for each term is calculated by taking the final grades for each grading period and applying each grading period’s weight.

    In the course grading scheme, instructors can view the grading periods associated with the course term.

    Close Dates

    You can also add a close date to grading periods, which allows you to extend the time that instructors can edit grades after the grading period has ended. By default, the close date is the same as the end date. However, the close date can be edited to any date after the end date.

At the course level, Canvas validates assignments against closed grading periods in Canvas. Currently, Canvas only validates assignments against closed grading periods in the Gradebook and SpeedGrader. Other feature areas will be validated in upcoming releases. For current limitations associated with the close date feature, please view the Close Dates for Grading Periods document in the Canvas Community.

    Multiple Terms and Grading Periods

    If your institution requires different grading periods to be active at the same time, you can create additional terms and add them to a new or current grading period set. For instance, if your district needs grading periods for both semesters and quarters, you can create a new term for each school and place the terms within different grading period sets—one created for semesters and one created for quarters. In the Terms page, each term will display its associated grading period.

    All courses in a term are associated with the grading period. If your institution requires some courses in a term to not be associated with a grading period, you must create a separate term for those courses that is not associated with a grading period.


    • Once a term is associated with a grading period, the name of the grading period displays with the term in the Terms page.
    • Sub-accounts and courses display grading periods in a read-only state; changes can only be made at the account level.
  • You can create grading schemes at the account level for instructors to use in their courses. You can also edit and delete grading schemes if necessary.

  • As an admin, you can manage grading periods for your institution. Each grading period set applies to the entire institution, including subaccounts. All courses associated with a term in a grading period automatically inherit the term's grading periods.

    As grading periods do not directly affect any course assignments, grading periods can be deleted or their start and end dates can be changed. However, changes should generally be made before a term begins. Changing grading period dates during a term will affect grade totals.

  • In an account, you can create grading schemes for your entire institution.

    Once a grading scheme is created for your account, instructors can link the grading scheme to their courses. However, once a grading scheme has been used to assess a student, you cannot edit the grading scheme.

    Note: Any grading schemes you create in an account will also display within sub-accounts.