Canvas Admin Guide
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Accounts and Sub Accounts
- What are accounts and sub-accounts?
- How do I create a sub-account?
- How do I delete a sub-account?
- How do I edit the name of a sub-account?
- How do I hide a sub-account?
- How do I view a sub-account?
- What can I use sub-accounts for?
- How do I add an administrative user to an account?
- How do I change self-enrollment settings for my account?
- How do I brand my Canvas instance?
- How do I brand my sub-account?
- How do I explore beta features in Canvas?
- How do I test changes in Canvas?
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Analytics
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API
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Attendance (Roll Call)
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Authentication
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Computer Specifications
- What are the basic computer specifications for Canvas?
- Which browsers does Canvas support?
- How do I clear my Chrome browser cache on a Mac?
- How do I clear my Chrome browser cache on a Windows system?
- How do I clear my Firefox browser cache on a Mac?
- How do I clear my Firefox browser cache on a Windows system?
- How do I clear my Internet Explorer browser cache?
- How do I clear my Safari browser cache?
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Courses and Sections
- How are courses and sections related?
- How do I view the courses in my account?
- How do I manually create a course?
- How do I conclude my course at the end of a semester?
- How do I delete a course in my account?
- How do I undelete a course?
- How do I filter courses?
- How do I find courses?
- How do I manually create a section?
- How do I edit a section's details?
- How does cross-listing work in Canvas?
- How do I cross-list a section?
- How do I de-cross-list a Section?
- How does Canvas work as a supplement to face-to-face courses?
- How do I view my courses?
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External Tools (LTI)
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Grading Schemes
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Integrations
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Languages
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Mobile Apps
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Mobile - Android
- How do I download the Canvas for Android app on my phone?
- How do I login to the Canvas for Android app on my phone?
- How do I use the Canvas for Android app on my phone?
- How do I access Conversations on the Canvas for Android app on my phone?
- How do I send a message in Conversations on the Canvas for Android app on my phone?
- How do I send a message to multiple recipients in Conversations on the Canvas for Android app on my phone?
- How do I reply to a message in Conversations on the Canvas for Android app on my phone?
- How do I access Discussions on the Canvas for Android app on my phone?
- How do I access Announcements on the Canvas for Android app on my phone?
- How do I masquerade as a user in the Canvas for Android app?
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Mobile - iPad
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Mobile - iPhone
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Outcomes
- How do I create an account-level user role that can manage Rubrics and Outcomes?
- How do I create an sub-account user role that can manage Rubrics and Outcomes?
- How do I create an Outcome for my account?
- How do I create Outcome groups for my account?
- How do I find an existing Outcome to add to an account or sub-account?
- How do I find State or Common Core Standards to add to an account or sub-account?
- How do I create an Outcome for my sub-account?
- How do I create Outcome groups for my sub-account?
- How do I create a Student Competency Report for a sub-account?
- Where do I find the Outcomes report for an individual student in my account?
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Question Banks
- What are account-level Question Banks?
- Where are my account-level Question Banks?
- How do I create account-level Question Banks?
- How do I bookmark account-level Question Banks?
- How do I delete account-level Question Banks?
- If I change a question in a Question Bank, will it change automatically in the Quiz?
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Reports and Statistics
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Rich Content Editor
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Roles and Permissions
- What are the differences between course-level roles and account-level roles?
- What do the different icons on the permissions page mean?
- How do I create course-level roles?
- How do I set permissions for course-level roles?
- How do I create account-level roles?
- How do I set permissions for an account-level admin?
- How do I set permissions for a sub-account-level admin?
- What are the most commonly used account-level roles?
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Rubrics
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Settings
- What are my account settings?
- How do I send an announcement to all users in my account?
- How do I change open registration settings for my account?
- How do I change the Email Notification "From" Name?
- How do I display the one time popup warning on the Notifications page?
- How do I see which Notifications have been sent to a user?
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SIS Imports
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Terms
- What is a Term?
- How do I set up term dates effectively?
- What should I do at the beginning and end of each term?
- What should I encourage instructors to do at the beginning and end of each term?
- What do I do if a course extends for more than one term?
- What is the relationship between SIS, term dates, course dates, and section dates?
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Users
- How do I find users in my account?
- How do I message a user in my account?
- How do I edit a user's details in my account?
- How do I edit a user's sortable name?
- How do I view the enrollments for a user in my account?
- How do I view the page views for a user in my account?
- How do I manage profile pictures for users in my account?
- How do I manually add a new user to my account?
- How do I delete a user from my account?
- How do I merge users in my account?
- How do I masquerade as a user?
- How do I view groups at the account-level?
- How do I create a new group sets at the account-level?
- How do I create groups at the account-level?
- What do I do if a student has an incomplete?
- How do I reinstate a student if they have been accidentally un-enrolled from the course?
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Support Information (Zendesk)
- How will I know if there is a Canvas outage?
- How do I log in to Zendesk?
- How do I read a ticket in Zendesk?
- How do I respond to an end user in Zendesk?
- How do I assign a ticket to a fellow Support Admin at my organization?
- How do I escalate a ticket to the Support Team?
- How do I mark a ticket as solved in Zendesk?
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Frequently Asked Questions