Canvas GuidesCanvas Admin Guide SettingsHow do I change the sender name in account email notifications?

How do I change the sender name in account email notifications?

Canvas gives administrators the option to set up a custom "From" text field for Canvas notifications. This custom text can be your institution name or whatever sender information you would like to use. Using the custom text field helps student identify notification emails more easily and improves the quality of student-instructor interaction.

Open Account

Access Account

In Global Navigation, click the Admin link [1], then click the name of the account [2].

Open Settings

Open Settings

In Account Navigation, click the Settings link.

Open Notifications

Open Notifications

Click the Notifications tab.

Select Custom "From" Name

Select Custom "From" Name

By default, Canvas will select the Custom "From" Name option and automatically populate it with the name of your account [1]. It will also show you an example of how the name will appear in the "from" field of the email notification [2].

Change Custom "From" Name

Change Custom "From" Name

Type your preferred name into the Custom "From" Name field [1]. Verify the example of the name as it will appear in the "from" field of the email notification [2].

Select Default Canvas Setting

Select Default Canvas Setting

If you do not want to have a Custom "From" Name, select the Default Canvas Setting option [1]. The "From" name will be posted as Instructure Canvas [2].

Update Settings

Update Settings

Click the Update Settings button.