How do I allow issuers to see Canvas instances and accounts of the organization?

Admins can control Canvas access at the issuer level. Issuers can determine when a requirement is officially completed rather than automatically awarding progress.

Notes:

  • If no Parchment Digital Badges group exists for the linked course, one is created automatically when the requirement is added.
  • The completion date only delays recognition; it does not change Canvas grades or course evaluation rules.
  • Completion behavior varies by trigger type and is displayed in the edit tray for clarity.
  • This enhancement lays the groundwork for future updates supporting assignment-level and module-level requirements.

View Organization Settings

Pathway Settings

In Organization Content Settings, click the Allow Issuers To See Canvas Instances and Accounts of the Organization checkbox [1]. Then, click the Manage button [2].

View and Select from Canvas Instances and Accounts  

Instances and Accounts

To turn on an instance to make it available for issuers, turn the instance toggle on [1]. By default, the root account is selected [2]. To select specific accounts, click the Select accounts button [3].

View and Select from Canvas Instances and Accounts

In the Manage modal, choose whether all issuers [1] or specific issuers [2] can access the available instances. If access is limited, you can define specific issuers.

Select Accounts

Select Accounts

To select accounts, click the checkbox beside the account name [1]. Then, click the Select Accounts button [2].