How do I customize notification messages in Canvas Credentials?
When signed into your organization, you can customize notification messages that are sent to staff and learners.
Open Dashboard
In Canvas Credentials Organization Navigation, click the Dashboard link.
Edit Organization
To customize notifications, click the Options menu [1], then click the Edit organization link [2].
Open Notification Settings
Click the Notification settings tab.
Manage Permission Settings
To allow Issuers to override notification preferences, click the Allow Issuer to Override Notification Preferences checkbox.
Customize Newly Earned Badge Awards
To select how the notification is received for newly earned badges, click the Email or In-app notification checkbox [1].
In the Description field, you can use the default notification message text or change the notification message text [2].
To reset the message to the default text, click the Reset link [3].
Customize Invited to Pathways
To select how the notification is received for invitations to pathways, click the Email or In-app notification checkbox [1].
In the Description field, you can use the default notification message text or change the notification message text [2].
To reset the message to the default text, click the Reset link [3].
Customize Expiring Badge Awards
To select how the notification is received for expiring badge awards, select the applicable time before button [1]. You can choose from thirty days before, one week before, one day before, or upon the badge expiration. To select the notification type, click the Email or the In-app notification checkbox [2].
In the Description field, you can use the default notification message text or change the notification message text [3].
To reset the message to the default text, click the Reset link [4].
Customize Revoked Badge Awards
To select how the notification is received for customize revoked badge awards, click the Email or the In-app notification checkbox [1].
In the Description field, you can use the default notification message text or change the notification message text [3]. To reset the message to the default text, click the Reset link [3].
Customize Ending Groups
To select how the notification is received for ending groups, select the applicable time before button [1]. You can choose from thirty days before, one week before, one day before, or upon the badge expiration. To select the notification type, click the Email or the In-app notification checkbox [2].
In the Description field, you can use the default notification message text or change the notification message text [3].
Use the description box to update the text in the message [3].
To reset the message to the default text, click the Reset link [4].
Save Changes
To save the notifications, click Save button.
