How do I view and manage my institution's Canvas integration rostering schedules?

If your institution has configured an integration with Canvas and your SIS, you can view your institution's SIS integration sync schedule in the SIS Integration page.  Any rostering updates made in your SIS within the defined interval, including changes to enrollments and courses, are reflected in Canvas after a completed sync. You can also pause rostering syncs from your SIS to Canvas.

Your institution's SIS sync schedules are configured during Canvas SIS integration implementation. To make changes to your sync schedules, or to add scheduled syncs, contact the Instructure SIS Support Team.

Open Account

Open Account

In Global Navigation, click the Admin link [1], then click the name of the account [2].

Open SIS Integration

Open SIS Integration

In the Account Navigation menu, click the SIS Integration link.

View SIS Rostering

View SIS Rostering

By default, the SIS Integrations page opens to the Rostering tab [1].

You can view your institution's SIS sync automation schedule in the Schedules section [2].

You can also view recent sync history and sync details in the Sync Event History section [3].

View Schedules List

View Schedules List

The Schedules list displays the following information:

  • Hour of Day [1]: the hour in which the schedule will run.
  • Last Run [2]: the date and time when the schedule's previous sync occurred.
  • Next Run [3]: the date and time for the next scheduled sync.
  • Posted By [4]: the admin who created the sync schedule.
  • Status [5]: the status of the schedule.
  • Actions [6]: the schedule action options.

Manually Run Schedule Sync

Manually Run Schedule Sync

To manually run the schedule, click the Run schedule now button.

Note: If you manually start a sync, make sure that only one sync job is running at a time to avoid potential sync issues.

Pause Schedule

Pause Schedule

If you notice an issue during a SIS sync to Canvas, you can pause the sync schedule to prevent subsequent syncs.  

To pause a sync schedule, locate the schedule, and then in the Action column, click the Pause button.

You can resume a paused sync at any time. If you need help resolving sync issues, contact the Instructure SIS Support Team.

Resume Schedule

Resume Schedule

To resume a paused sync and allow the next automated sync, locate the paused scheduled sync in the list and click the Resume button.