How do I view and manage my institution’s Canvas integration grade sync schedules?

If your institution has configured Canvas-SIS grade passback, you can view your grade sync schedules in the SIS Integration page. Any course grading updates made in Canvas within the defined interval are reflected in your SIS gradebook after a completed sync. Canvas Course grading updates can include new assignments, adding assignment scores, posting grades, and changing assignment grades. You can also pause grade sync schedules.

Grade passback schedules are configured during your Canvas SIS integration implementation. To make changes to your sync schedules, contact the Instructure SIS Support Team.

Open Account

Open Account

In Global Navigation, click the Admin link [1], then click the name of the account [2].

Open SIS Integration

Open SIS Integration

In the Account Navigation menu, click the SIS Integration link.

Open Grade Sync

Open Grade Sync

In the SIS Integration page, click the Grade Sync tab.

View Grade Sync

View Grade Sync

You can view your institution's Grade Sync automation schedule(s) in the Schedules section [1].

You can also view recent Grade Sync history and Grade Sync details in the Grade Sync section [2].

View Schedules List

View Grade Sync

The Schedules list displays information about each sync schedule.

  • Hour of Day [1]: the hour of day your grade sync is scheduled to occur.
  • Next Run [2]: the date and time for the next scheduled grade sync. 
  • Status [3]: Whether or not the schedule is Enabled or Suspended
  • Posted By [4]: the associated Canvas admin assigned to initiate the scheduled sync.
  • Actions [5]: the schedule action options.

Run Schedule Sync

Run Schedule Sync

As an admin, you can manually run a scheduled sync at any time.

To manually run a sync schedule, locate the schedule and click the Run this schedule now button [1].

When you manually run a scheduled sync, your name displays in the Grade Sync history log [2].

Pause Schedule

Pause Schedule

You can also pause Grade sync schedules to prevent subsequent bulk grade syncs.  

To pause a sync schedule, locate the schedule, and click the Pause button.

After pausing a sync, please contact the Instructure SIS Support Team to resolve any sync issues.

Resume Schedule

Resume Schedule

To resume a paused sync and allow the next automated sync, locate the paused scheduled sync in the list.  To resume the schedule, click the Resume button.