How do I get help with the Teacher app on my Android device?
You can reference the Canvas guides and get mobile help directly on your mobile device.
This lesson outlines the five default help links that may be included in the Help menu for your institution. However, your institution may customize the Help menu to hide default links and create custom links as resources.
The images in this lesson are shown for a phone display, but unless otherwise noted, tablet displays mirror the same steps.
In the Dashboard, tap the Menu icon.
Tap the Settings icon.
Tap the Help link.
Search the Canvas Guides
If you need help learning how to use the Teacher app, tap the Search the Canvas Guides button. You will be redirected to the Canvas community where you can view the Table of Contents document for the Canvas Teacher app.
Report a Problem
If you encounter a problem in the Canvas app, tap the Report a Problem button.
In the Subject field , enter a subject for your message. In the Description text field , write your message for the mobile team. Then tell the team how the problem is affecting you by selecting a relevant option in the drop-down menu . Tap the Send link .
Request a Feature
If you have an idea about how to improve the Teacher app, the Canvas mobile team welcomes your feedback. Tap the Request a Feature button.
In your device's default email client, you can compose a message to the Canvas mobile team.
Note:If you are using an email client with multiple accounts, the app will use the default email set on your Android device.
Share Your Love for the App
Canvas love is welcomed on the Google Play Store so you can share your love with other Canvas users. If you want to rate the Teacher app and share a review, tap the Share Your Love of the App button.
The app will redirect you to the App in the Google Play Store, where you can write a review.