Canvas Guides

Recent Updates

Updated on: May 15, 2020

How do I configure an LTI key for an account?

Manual Canvas Admin Guide

Admin Admin Guide Canvas external apps External Apps (LTI) external tools Feature Options LTI LTI 1.3 LTI Advantage
Updated on: May 15, 2020

How do I manage KB update requests in the new Field Admin Console?

Manual Canvas Admin Guide

canvas support Field Admin Console KB KB request KB update KB update request knowledge base
Updated on: May 15, 2020

How do I create a KB entry in the new Field Admin Console ?

Manual Canvas Admin Guide

customer KB entries Field Admin Console KB entry service cloud
Updated on: May 15, 2020

How do I view and manage cases in the new Field Admin Console?

Manual Canvas Admin Guide

cases Cases page Field Admin Console service cloud
Updated on: May 15, 2020

How do I manage an individual case in the new Field Admin Console?

Manual Canvas Admin Guide

apply macros cases edit case escalate to Instructure field admin Field Admin Console macros new console transfer case
Updated on: May 15, 2020

How do I create a macro in the new Field Admin Console?

Manual Canvas Admin Guide

create macro field admin Field Admin Console macros new console service cloud
Updated on: May 15, 2020

How do I use the new Field Admin Console?

Manual Canvas Admin Guide

accounts cases field admin KB macros New Field Admin Console Reports service cloud Settings
Updated on: May 15, 2020

How do I manage the Content Security Policy for an account?

Manual Canvas Admin Guide

Account Account Account account settings account settings account settings Admin Admin Admin Admin Guide Admin Guide Admin Guide Canvas Canvas Canvas Content Security Policy Security
Updated on: May 15, 2020

How do I view my customer KB in the new Field Admin Console?

Manual Canvas Admin Guide

customer KB field admin Field Admin Console knowledge base service cloud
Updated on: May 15, 2020

How do I manage the Permissions page?

Manual Canvas Admin Guide

Account Admin Admin Guide Canvas canvas permissions Permissions roles Users

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Canvas Guides

Recent Updates

How do I configure an LTI key for an account?

How do I manage KB update requests in the new Field Admin Console?

How do I create a KB entry in the new Field Admin Console ?

How do I view and manage cases in the new Field Admin Console?

How do I manage an individual case in the new Field Admin Console?

How do I create a macro in the new Field Admin Console?

How do I use the new Field Admin Console?

How do I manage the Content Security Policy for an account?

How do I view my customer KB in the new Field Admin Console?

How do I manage the Permissions page?

Resources

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