How do I install Impact in Blackboard Learn Original?
You can install Impact in Blackboard Learn Original.
If you have already installed the Impact Building Block before, we recommend uninstalling the old version before installing the new version.
Download the latest version of the Impact Building Block here (version 2.3.185).
Open System Admin
In Blackboard Learn, click the System Admin link.
Open Building Blocks
In the Integrations section, click the Building Blocks link.
Open Installed Tools
Click the Installed Tools link.
Upload Building Blocks
Click the Upload Building Blocks link.
Install Building Block
Click the Browse button  and locate the Building Block .war file on your computer.
Click the Submit button to upload the file to Blackboard Learn , and then select OK to go back to the Building Blocks page.
Approve Building Block
Click the Approve button.
To enable the building block, select Available in the Availability list for the building block. Blackboard Learn lists the permissions that the building block requires. This is a security feature to protect Blackboard Learn from dangerous content. If you are concerned about the permissions given to a building block, contact the vendor before approving the permissions.
Locate the Eesysoft (Impact)Connector in the list of installed Building Blocks.
Click the Settings link.
Add Support for All Users
If you want to make the Impact Support Center available to ALL users, click the Support tab checkbox.
Note: Only enable this setting on staging and if Impact Support is included in your license. Do not enable on production until after the Impact Support Center has been configured with your implementation consultant.
Add Support for Certain Users
If you would like to make the Support Center visible for specific user roles only, you can add one or more roles (comma-seperated) in this field.
Note: Make sure you deselect the Support tab checkbox.
Create Hierarchy Roles
If you would like to be able to use Institutional Hierarchy nodes to filter Impact reports or target messages, articles, and campaigns, enable Create hierarchy-based roles (if users are directly aligned with nodes) and/or Create course hierarchy-based roles (if courses are aligned with nodes).
Enable Anonymous Mode
If you would like to collect user activity data anonymously, turn on Anonymous mode. This will ensure that only the user’s PK1_ID is transferred to the Impact server.
Note: If turned on, this will limit Impact functionality. This affects the user information sent with support ticket submissions from the Support Center and user information exported from the tool adoption reports from Insights.
Turn Synchronization ON if you wish to enable Course Activity Reports. Note: Although the initial synchronization should not impact performance, we have added the option to perform the synchronization during night time (ON during off-hours).
Submit a ticket with Blackboard requesting them to install the latest version of the Impact Building Block stated here.