00:00:How do I submit a support ticket in the impact help center? 00:04:In the impact dashboard click the support icon. 00:08:To submit a help request email click the email button. 00:12:Choose the option that best describes your issue. 00:15:Complete the short questionnaire to help impact support better understand the actions 00:19:you have already taken. To improve the quality and timeliness of the 00:23:response to support tickets. Please include the information that follows when 00:27:possible. 00:29:In the summary briefly describe the issue. 00:32:In the impact functional area drop down select an impact functional 00:36:area that describes your issue. 00:39:In the description text box, please provide a detailed description of the issue. 00:44:In the priority dropdown select a priority level for your request. 00:49:Finally attach any files screencasts or screenshots of the 00:53:problem? 00:55:To submit the ticket click the send email button. 00:57:The support team will respond to your request as soon as they can. 01:02:This guide covered how to submit a support ticket in the impact help center.