Canvas Guides (en)Canvas GuidesCanvas Observer Guide Profile and User SettingsHow do I add contact methods to receive Canvas notifications as an observer?

How do I add contact methods to receive Canvas notifications as an observer?

In Canvas you can add contact methods to receive notifications. Contact methods allow you to select how you want to be notified when various events occur within a course. Notifications are applied to all courses in Canvas. Canvas supports notification through email, SMS text message, Slack, and various web services.

Once you add contact methods, you can set your Notification Preferences to select how often you want to be notified of course events.

Note: SMS notifications are only available for Announcements and Grading notification types.

Open Account Settings

Open Account Settings

In Global Navigation, click the Account link [1], then click the Settings link [2].

Add Ways to Contact

Add Ways to Contact

The Sidebar displays the default email associated with your account [1]. You can manage your default email address.

To add an additional email address, click the Add Email Address link [2].

To add SMS text messages as a contact method, click the Add Contact Method link [3].

View Communication Warnings

View Communication Warnings

Canvas does not send notifications to communication channels that have bounced, which means the channel can no longer attempt to generate or send a notification. Bounces can occur from invalid addresses (caused by address typos, changed addresses, etc.) or blocked servers.

Your Account Settings page may display the following icons indicating the contact method status:

  • Warning [1]: indicates a bounced contact method. To correct the error, you can remove then re-add the contact method to your profile.
  • Check Mark [2]: indicates an unconfirmed email address.

To delete a contact method, click the Delete icon [3].

Link to Web Services

The Web Services section displays two columns. View services you have already registered, such as services verified in your contact methods or through course Collaborations, under Registered Services [1]. Other services available for registration appear under Other Services [2].

Learn how to add web services in Canvas.

View Approved Integrations

View Approved Integrations

When you allow third-party integrations to access your account, the Approved Integrations section displays the authorized integrations. Each integration shows you the name of the app, the purpose (if one is noted), the date the app was last used, the date the app expires, and a link to view further details.