How do I merge my user account with an account using the same email address as an observer?
If you have an email address registered in two Canvas accounts, you can merge these accounts. Merging accounts combines the logins, contact methods, and enrollments for the two accounts.
The option to merge user accounts only displays in User Settings if the account has two or more registered and verified email addresses, and if one of the same email addresses is also registered and verified in another account.
In order to complete this process, you must know the Canvas username and password for both accounts.
Note: Merging user accounts cannot be undone.
Open Account Settings
In Global Navigation, click the Account link , then click the Settings link .
Merge User Accounts
To merge user accounts, locate the email associated with the second account and click the Merge icon.
Confirm Account Merger
Click the Combine button.
Enter Login Credentials
Enter the email address and password for the second account.
View Confirmation Message
Confirm the merge was successful.