How do I manage post enrollment nudge email reminders in Canvas Catalog?
The nudge feature is expanded to include post-enrollment behavior triggers, enabling admins to automatically re-engage learners who have enrolled but havent started their course.
As a Canvas Catalog admin, you can can automate follow-ups for inactive students, reduce manual outreach, and increase visibility into post-enrollment behavior.
This feature empowers automatically re-engage students who have not started their coursework. Each nudge can be customized with timing, targeting, and automation settings.
Open Admin
Click the User Name drop-down menu [1]. Then, click the Admin link [2].
Open Catalogs
Click the Automations tab.
Select Catalog
Click the Catalog or Subcatalog name link.
View Catalog Info
In the Catalog settings drop-down menu, the Catalog Info page displays by default. Click the Customizations menu.
View Create Custom Post Enrollment Nudge Email
In the Customizations menu [1], click the Post Enrollment Nudge Email link [2]. To customize the nudge email, click the Create Email button [3]. To preview the email template, click the Show Preview button [4].
View Post Enrollment Nudge Email
You can make the necessary changes to the email using supported variables.
Post Enrollment Email Variables
- {{enrollment_date}}
- {{course_name}}
- {{student_dashboard}}
- {{days_since_enrollment}}
View Post Enrollment Nudge Analytics
The nudges tab in the Analytics menu includes support for behavior-based nudge types. To view the analytics for post enrollments nudges, open the Post Enrollment Nudges drop-down menu [1].
- Total Nudges Sent [2]: Displays the total number of enrollment reminder emails sent.
- Started within 3 Days [3]: Measures learner responsiveness after nudge delivery.
- Most Nudged Listing [4]: Highlights which listing is the most nudged in the given period.
The table includes the student name, catalog name, email address, the date the email was sent, and automation [5].
View Post Enrollment View Analytics Button
To view Post Enrollment Nudges analytics, click the View Analytics button in the Post Enrollment Automations page.
