How do I add a promotion code to a listing in Canvas Catalog?
As a Canvas Catalog admin, you can add a promotion code to your paid listings. A promotion code enables a discount that can be applied to all listings in a catalog, or to an individual listing.
Note: Promotion codes can be applied only to listings with an enrollment fee.
Open Admin
Click the User Name drop-down menu [1]. Then, click the Admin link [2].
Open Promotions
Click the Promotions tab.
Add Promotion
Click the Add Promotion button.
Choose Catalog
To select the catalog where you want to add the promotion, click the Catalog drop-down menu.
Select Promotion Type
By default, promotion codes apply to all listings in the catalog. To create a promotion code for a specific listing, click the Promotion Code Type drop-down menu [1]. Then, click the Specific Listing option [2].
Choose Usage
Click the Usage drop-down menu and select a code type.
To allow each user to redeem an individual code only once, click the One time per user option [1].
To allow users to use the same promotion code multiple times without restriction, click the Unlimited option [2].
To automatically invalidate the code after a single redemption regardless of the user, click the One-Time Use option [3].
Notes:
- In One-Time Use, the promotion applies to the most expensive eligible product in the cart and may lock out the code after first redemption.
- Upon first successful use, the code is marked as used and becomes inactive for everyone.
- All future redemption attempts are blocked, including by the original redeemer.
- Checkout displays a clear error message: This promotion code has already been used.
Choose Unlimited Usage
The Unlimited option is enhanced to give admins greater flexibility. If you configure Max Use Per User, set the number of times an individual user can redeem the code [1]. If you configure Max Total Use, set the total number of times the code can be redeemed across all users [2].
Notes:
- When using Max Per User, each user can redeem up to the configured number with no global lock.
- When Max Total Use is reached, the code is invalid for any further redemption, regardless of user.
- When both are used, enforcement includes both individual and global usage caps.
Add Promotion Details
Enter a name for the promotion in the Name field [1].
To select if the discount should be applied as a currency amount, or a percentage amount, click the Type drop-down menu and select a discount type [2].
To select an amount for the currency or percentage type, enter it in the Amount field [3].
To enter a time frame for the promotion, enter dates in the Start Date and End Date fields [4].
Add Promotion Code
Enter a code for the promotion in the Promotion Code field [1]. Alternatively, Canvas Catalog can generate a 6-character code for you. To generate a code, click the Generate Promotion Code link [2].
Click the Create button [3].
Notes:
- Promotion codes are not case sensitive.
- Self-created promotion codes can consist of no more than 15 characters with no spaces.
Confirm Save
When the promotion has been saved, the Promotion created successfully banner displays.
