How do I find my unread messages in the Inbox?

You can view all unread messages in your Inbox. You can also filter messages to show only unread messages.

00:07: How do I find my unread messages in the inbox? 00:11: In global navigation click the inbox link 00:15: All unread messages have an indicator next to the message once a 00:19: conversation has been read the blue dot changes to a gray Circle. 00:24: If you want to Mark a conversation as unread click the read indicator. 00:28: The message will now show the unread indicator. 00:32: You can mark multiple conversations as unread or read by pressing the command key 00:36: Mac or the control key Windows while clicking multiple 00:40: messages or by selecting the message checkbox. 00:45: If you select multiple unread messages, you will see Mark all as 00:49: read link. 00:51: Locate and click the settings icon and choose Mark all as unread link. 00:56: To view only unread messages open the Inbox drop-down menu. 01:00: Select the unread link 01:03: This guide covers how to find my unread messages in the inbox.

Open Inbox

Open Inbox

In Global Navigation, click the Inbox link.

View Unread Message

View Unread Message

All unread messages have an indicator next to the message. Once a Conversation has been read, the blue dot changes to a gray circle.

Mark as Unread

Mark as Unread

If you want to mark a conversation as unread, click the read indicator [1]. The message will now show the unread indicator [2].

Mark Multiple Messages

Mark Multiple Messages

You can mark multiple conversations as unread or read by pressing the command key (Mac) or the control key (Windows) while clicking multiple messages, or by selecting the message checkbox [1].

Click the More Options icon [2] and select the Mark all as unread link [3].

To mark unread conversations as read, select the Mark all as read link [4].

Select Unread Conversations

Select Unread Conversations

To view only unread messages, open the the Inbox drop-down menu [1]. Select the Unread link [2].